Instructional Design Co-op

Position Summary

The Instructional Design Intern will support the Training Department in developing, organizing, and delivering high-quality learning materials that align with departmental goals and operational procedures. This role offers hands-on experience in instructional design, technical writing, and training logistics. The intern will assist in creating and formatting training content, updating Standard Operating Procedures (SOPs), and supporting trainers during live sessions. Additionally, the intern will help prepare and print training materials, ensuring they are accessible and aligned with RMV standards. This position is ideal for individuals pursuing a career in instructional design, adult education, or organizational development, offering exposure to real-world training operations and cross-departmental collaboration.

Duties and Responsibilities

• Assist in the design and development of training materials, including presentations, job aids, and eLearning content.
• Support the review, formatting, and organization of SOPs to ensure clarity, consistency, and accessibility.
• Prepare, print, and assemble training materials for in-person and virtual sessions.
• Provide logistical and facilitation support to trainers during live training events.
• Collaborate with subject matter experts and training staff to ensure instructional content aligns with departmental goals and approved practices.
• Help maintain training documentation and version control within SharePoint or the Learning Management System (LMS).
   

Pre-Hire Process 

Upon a conditional offer of employment, applicants must agree to and successfully satisfy\: (i) a comprehensive name-based and fingerprint-based background check of his/her state and federal criminal history records information from all U.S. states, the District of Columbia and certain U.S. Territories and from some foreign nations; (ii) an employment reference check, and (iii) a satisfactory review of his/her driving records to be eligible for this position. 

About MassDOT 

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.  

Position Summary

The Instructional Design Intern will support the Training Department in developing, organizing, and delivering high-quality learning materials that align with departmental goals and operational procedures. This role offers hands-on experience in instructional design, technical writing, and training logistics. The intern will assist in creating and formatting training content, updating Standard Operating Procedures (SOPs), and supporting trainers during live sessions. Additionally, the intern will help prepare and print training materials, ensuring they are accessible and aligned with RMV standards. This position is ideal for individuals pursuing a career in instructional design, adult education, or organizational development, offering exposure to real-world training operations and cross-departmental collaboration.

Duties and Responsibilities

• Assist in the design and development of training materials, including presentations, job aids, and eLearning content.
• Support the review, formatting, and organization of SOPs to ensure clarity, consistency, and accessibility.
• Prepare, print, and assemble training materials for in-person and virtual sessions.
• Provide logistical and facilitation support to trainers during live training events.
• Collaborate with subject matter experts and training staff to ensure instructional content aligns with departmental goals and approved practices.
• Help maintain training documentation and version control within SharePoint or the Learning Management System (LMS).
   

Pre-Hire Process 

Upon a conditional offer of employment, applicants must agree to and successfully satisfy\: (i) a comprehensive name-based and fingerprint-based background check of his/her state and federal criminal history records information from all U.S. states, the District of Columbia and certain U.S. Territories and from some foreign nations; (ii) an employment reference check, and (iii) a satisfactory review of his/her driving records to be eligible for this position. 

About MassDOT 

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.  

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered. 

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

•    For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [email protected].
•    For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
•    For a disability‐related reasonable accommodation or alternative application method, call ADA Coordinator, Lucy Bayard, at 857-274-1935. 

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role. 
 

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered. 

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

•    For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [email protected].
•    For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
•    For a disability‐related reasonable accommodation or alternative application method, call ADA Coordinator, Lucy Bayard, at 857-274-1935. 

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role. 
 

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