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Liberty Mutual

Insures homes, cars and businesses worldwide

Retail Markets Claims Specialist Development Program

Claims AdjudicationConfirmed live in the last 24 hours
Full-time$60k - $70kIn-person

About the Job

Requirements

  • A bachelor's degree is required.
  • Strong written and oral communication skills are required.
  • Good interpersonal, analytical, investigative, and negotiation skills are required.
  • Basic knowledge of legal liability, general insurance policy coverage, and state tort law is required.
  • Ability to obtain proper licensing as required.

Responsibilities

  • Manage, investigate, and resolve claims; investigate and evaluate coverage, liability, and damages; and settle claims within prescribed authority levels.
  • Identify potential suspicious claims and refer them to the Special Investigations Unit; identify opportunities for third-party subrogation.
  • Communicate with policyholders, witnesses, and claimants to gather information about claims, refer tasks to auxiliary resources as necessary, and advise on the proper course of action.
  • Respond to written and telephone inquiries, including status reports.
  • Ensure reserves are adequate.
  • Maintain security of financial claims processing and information contained in claims files.
  • Use loss management techniques effectively; negotiate settlements with attorneys, claimants, and co-defendants; and arrange expert inspections involving third parties or potential fraud actions as needed.
  • Update files and provide comprehensive reports as required.

Desired Qualifications

  • Customer service experience is preferred.

About the Company

Liberty Mutual

Insures homes, cars and businesses worldwide

Liberty Mutual sells property and casualty insurance to individuals and businesses, covering damage to assets, injuries and legal liabilities. Its retail business writes home and auto policies, while its commercial operations cover business risks and specialized industries across global markets. The group also sells reinsurance to other insurers and surety bonds that guarantee obligations such as construction contracts. It collects premiums, prices and underwrites risk, pays covered claims and invests its insurance assets to earn income between collecting premiums and settling losses. Liberty Mutual began operating in 1912 and is headquartered in Boston, Massachusetts.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1912

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