Full-Time

Part Time Winteam Implementation Consultant

Posted on 5/22/2024

Workwave

Workwave

201-500 employees

Provides field service software and technology solutions


Junior, Mid, Senior

Remote in USA

Required Skills
Communications
Customer Service
Requirements
  • Prior software training experience
  • Experience using WinTeam modules: Payroll, General Ledger, Accounts Receivable, Accounts Payable, Personnel Scheduling
  • Accounting degree or similar experience
  • Familiarity with the building services and/or security industry
  • Excellent written and oral communication skills
  • Demonstrated commitment to excellent customer service
  • Ability to meet deadlines and prioritize multiple projects
  • Strong organizational skills and problem-solving ability
  • Proactive, self-motivated, flexible, adaptable, and able to work in a fast-paced environment
  • Ability to organize daily activities
  • Ability to perform administrative activities
Responsibilities
  • Conduct training sessions using online training tools for specified TEAM’s products
  • Consult with client management to understand work situations requiring better employee understanding
  • Assist with full product integration through consulting and training
  • Revise design of training curriculum to improve effectiveness
  • Measure client’s understanding of purchased services
  • Track and record communications with clients for accurate billing
  • Consult on WinTeam Financial Modules
  • Offer specialized training sessions to C-Suite executives
  • Develop teaching outlines and determine instructional methods
  • Fluent in Spanish is preferred
  • Experience working in senior management for a Security and/or Cleaning Contracting company is preferred

WorkWave provides field service software that enhances operational efficiency and customer experience through CRM \u0026 ERP software, routing \u0026 scheduling, reporting and analytics, billing \u0026 payments, and digital marketing technologies. The company has integrated various organizations and products, such as RealGreen, Coalmarch, Slingshot, TEAM Software, and TaskEasy, to offer advanced technology and services for field service businesses.

Company Stage

Series A

Total Funding

$8.3M

Headquarters

Holmdel, New Jersey

Founded

1984

Growth & Insights
Headcount

6 month growth

1%

1 year growth

4%

2 year growth

30%
INACTIVE