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Auto Club Group

AAA member association for roadside, insurance and travel

Travel Agent

Account ExecutiveConfirmed live in the last 24 hours
Full-timeWarren, MI, USANo salary listedIn-person

About the Job

Requirements

  • Successful completion of an approved travel school or substantial experience as a travel agent.
  • Experience planning and booking domestic and international travel itineraries, including computerized airline ticketing, cruises, tours, hotels, car rental, and related travel products.
  • Knowledge of sales techniques and market availability of travel products.
  • Knowledge of travel conditions, including customs, immigration and inoculation requirements, hygienic practices, political situations, monetary restrictions, and cancellation/change penalties.
  • Knowledge of travel regulations, including Airline Reporting Corporation and International Association of Travel Agency Networks requirements.
  • Ability to sell travel products.
  • Ability to operate computerized reservation system equipment at required operating levels.
  • Ability to communicate effectively in the work environment and with the public.
  • Ability to perform basic mathematical calculations, including percentages, to complete travel sales transactions.
  • Ability to solicit travel client prospects.
  • Ability to present travel program offerings to groups of people.
  • Ability to work irregular hours.

Responsibilities

  • Sell AAA Michigan travel products, with primary emphasis on tours and cruises, while soliciting and promoting new business.
  • Participate in branch- or regional-level company- or vendor-sponsored sales events.
  • Solicit travel sales through outbound prospecting activities.
  • Develop and maintain personal trade clientele and obtain referrals from existing clientele.
  • Provide customers with professional guidance and counsel regarding their travel requirements.
  • Promote and sell preferred vendors' products and services.
  • Offer ancillary products such as hotels, cars, trip insurance, and travelers cheques to enhance the primary travel purchase.
  • Advise customers about travel conditions, including customs, immigration and inoculation requirements, hygienic practices, and cancellation or change penalties.
  • Close sales using appropriate sales techniques, including trading customers up to higher-yield suppliers.
  • Make travel arrangements, including reservations, collection of money, and document processing.
  • Receive and resolve customer complaints.
  • Maintain specified production standards and achieve the revenue goal assigned by branch management.
  • Oversee the daily travel operation in an assigned location, as needed.

About the Company

Auto Club Group

AAA member association for roadside, insurance and travel

Auto Club Group is a nonprofit AAA member association providing roadside assistance, insurance and travel services through regional clubs and related businesses. Members pay annual dues for help with vehicle breakdowns and access to discounts, while the group's insurance companies and agencies sell coverage for cars, homes and other needs. Its travel services help members arrange holidays, cruises and tours, and its financial offerings include banking products provided through partners. The organization also promotes traffic safety and advocates for motorists within the wider AAA federation. With operating roots dating to 1901, Auto Club Group is headquartered in Dearborn, Michigan.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dearborn, MI
Founded
1901

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