P

PENN Entertainment

Operates casinos, racetracks, and online betting

Room Chef – Sports Bar

Food & Beverage Operations ManagementUpdated on Nov 12
Full-timeGrantville, PA, USAIn-person

About the Job

Requirements

  • An Associate's degree in culinary or a related field, plus at least four years of culinary experience in multiple venues, or an equivalent combination of education and experience.
  • At least three years of previous supervisory experience.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Availability to work all shifts, including holidays, nights, weekends, and overtime, as business needs require.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages and interpret bar graphs.
  • Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
  • Ability to read and interpret English-language documents, including safety rules, operating and maintenance instructions, and procedure manuals; ability to communicate verbally in English, with written English potentially required.
  • Ability to apply common-sense understanding to written, oral, or diagrammed instructions and handle problems involving several concrete variables in standardized situations.
  • Must qualify for a license with the Pennsylvania State Racing Commission and meet credentialing requirements of the Pennsylvania Gaming Control Board.
  • Ability to perform the physical duties described, including standing; handling objects, tools, or controls; reaching; talking and hearing; and lifting or moving up to 50 pounds, with pushing, pulling, bending, twisting, stooping, stacking, crouching, kneeling, and balancing as needed.
  • Ability to work in areas with fluctuating temperatures and potential exposure to secondhand tobacco smoke, toxic fumes, or chemicals.

Responsibilities

  • Achieve results using established methods, procedures, and guidelines; monitor results through inspection, evaluation, and analysis, and make changes as needed to maintain standards and service quality.
  • Supervise staff and manage the overall daily operation of a designated shift.
  • Support and manage operational goals, and monitor performance and profit objectives.
  • Create efficient schedules that control labor costs, meet staffing objectives, and support guest satisfaction.
  • Develop and produce menu items for the restaurant.
  • Follow preparation lists and ensure kitchens are stocked and ready for service.
  • Assist with the department budget by making recommendations, supporting budget initiatives, and reporting concerns to the manager.
  • Promote and demonstrate customer service in accordance with department and company standards and programs.
  • Ensure team members follow customer service standards and address issues as they arise.
  • Maintain cost-control methods and procedures by monitoring inventory and stock levels.
  • Maintain quality-assurance procedures to meet health department and customer service standards.
  • Ensure regulatory compliance within the area of responsibility and report potential issues to management.
  • Maintain confidentiality in departmental and company matters.
  • Oversee staff development and training programs.
  • Manage rewards and recognition programs to support employee engagement.
  • Evaluate team members and provide constructive performance feedback.
  • Recommend staffing actions, including interviewing and hiring, and manage scheduling activities by planning, assigning, and directing work to meet business needs.
  • Manage work procedures and expedite workflow.
  • Recommend employee performance actions, including discipline, coaching, and counseling.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

Recently Posted Jobs

Explore more opportunities at PENN Entertainment

See more jobs