Outreach Coordinator - Service to the Armed Forces

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US? 

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. 
  
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. 

 
Where Your Career is a Force for Good! 

The American Red Cross is currently seeking a Service to the Armed Forces (SAF) Outreach Coordinator located in the Germany's KMC (Kaiserslautern Military Community), M-F, 8:00 - 16:30, with occasional weekend, evening, or holiday responsibilities.  This position does not offer housing, Cost of Living Adjustment (COLA) supplemental pay, or

a relocation allowance.  We are considering local hires only.  The position can offer SOFA status.  This role is not eligible for relocation assistance.  

WHAT YOU NEED TO KNOW: 

Under limited supervision, support program to ensure implementation and defined activities are carried out in accordance with specified objectives. Provide planning, design and implementation support to assigned program area. May assist with budget preparation and monitoring and in the recruitment of volunteers and contractors. Provide support, development, and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.

Responsibilities:

• Familiarity and commitment to the missions of the American Red Cross, Service to the Armed Forces (SAF) Division and our Outreach partners the Wounded Warrior Project (WWP).
• Develop, provide Outreach Program briefs, and maintain face-to-face professional relationships with Military Treatment Facility (MTF) leadership and staff, procuring buy-in to resiliency and engagement opportunities.

• Plan, coordinate, advertise, and execute impactful, routine, holiday and special events/activities targeting resiliency for professional care provider population. 
• Recruit, train, and manage volunteers directly supporting Outreach programming.
• Submit After Action reporting for all Outreach Program sponsored care provider activities, to include impact statements.
• Reconcile and punctual submission of all appropriate Purchase-Card, Travel card, Out-of-Pocket expenses, and bank transfer documentation for accurate monthly budget accounting. 
• Purchasing program supplies (to include perishable groceries) and managing the delivery and/or storage of those material items.
• Ensure distribution and tracking of Transitional Care Packages (TCP) to maximize outreach to Wounded Warriors, providing monthly reporting.
• Assist WWP with Alumni activities/events, Gear Desk operations, transportation, and organization of gear from Official Mail to storage.
• Flexibility to pivot to ‘other’ lanes within Service to the Armed Forces, to include local Disaster Response efforts.
• Normal work schedule will coincide with military duty hours (8-16:30), though events/activities may be scheduled before or after hours, on weekends, or holidays.
• Other relative duties as assigned.

Scope

Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge.

WHAT YOU NEED TO SUCCEED: 

Qualifications

Education: Bachelor's degree or equivalent combination of education and related experience required.

Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.

Management Experience: N/A

Skills & Abilities: May require the ability to obtain a government security clearance. May require fluency in second language. Ability to work on a team.

Travel: Travel required up to 50%.

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). 

Physical Requirements

Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

PREFERRED SKILL SET:

• Self-starter, self-motivated, positive, outgoing, personable with exceptional interpersonal skills, a team player – though able to work alone, and able to empathize and communicate effectively with diverse populations (including military personnel). 

• Excellent organizational and verbal/written communication skills, to include comfort with public speaking. 

• Able to take initiative, multi-task, work well under pressure, and complete required assignments within scheduled deadlines. 

• Strong computer user skills, including use of Internet and proficiency with Microsoft Office suite applications (WORD, EXCEL, POWER POINT, etc.) required, and familiarity with Co-Pilot (AI) and One Drive (storage application).

• Experience with American Red Cross programs and services is helpful. 

• Familiarity with military culture, regulations and protocol is helpful. 

• Job seeker must meet security background check requirements for access to military installations and to apply for computer network credentials.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. 

WHAT WILL GIVE YOU THE COMPETITIVE EDGE: 

Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments.  

Core Competencies  

• Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.  

• Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions 

• Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. 

• Servant Leader: Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. 

  If selected:

• Candidate will be required to complete the Army’s yearly Food Handler’s certification within 90 days of employment start.

BENEFITS FOR YOU: 

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: 
•    Medical, Dental Vision plans 
•    Health Spending Accounts & Flexible Spending Accounts 
•    PTO:  Starting at 15 days a year; based on type of job and tenure 
•    Holidays:  11 paid holidays comprised of six core holidays and five floating holidays 
•    401K with up to 6% match 
•    Paid Family Leave 
•    Employee Assistance 
•    Disability and Insurance: Short + Long Term 
•    Service Awards and recognition 

Apply now!  Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
 

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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