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Compass Connections

Care and support for children and families

Youth Care Professional

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeSan Antonio, TX, USA$23.53 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One year of related experience and/or training in human services, specifically behavioral health or residential treatment, is required.
  • Pass a pre-employment drug screen and random drug screens throughout employment.
  • Pass pre-employment and biennial criminal background checks.
  • Provide proof of work eligibility status upon request.
  • Fluency in English and Spanish, including effective written and verbal communication, is required.
  • Demonstrate the ability to respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
  • Demonstrate the ability to work collaboratively with staff members, service providers, and professionals.
  • Demonstrate the ability to provide crisis intervention according to provided training when needed to maintain a safe environment.
  • Demonstrate the ability to work in a fast-paced environment while maintaining emotional control and professional composure.
  • Demonstrate the computer literacy needed to fulfill the position’s responsibilities.
  • Demonstrate the ability to work effectively both independently without intensive supervision and as part of a multidisciplinary team.
  • Demonstrate working knowledge of company policies and procedures.
  • Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.

Responsibilities

  • Meet all applicable federal and state regulatory guidelines and standards.
  • Document serious incidents, daily progress, and activities completely, accurately, promptly, and in compliance with agency policies and procedures.
  • Implement crisis intervention and treatment programs specific to each individual’s program.
  • Assist with orientation of new children and staff.
  • Provide input into treatment-plan development as appropriate or requested.
  • Use positive child-management techniques, including verbal redirection, de-escalation, and containment.
  • Plan, organize, and supervise children’s activities according to the daily activity schedule.
  • Teach constructive behavior and social skills, realistic problem-solving behaviors, responsible time and money management, conversational English, personal hygiene, and life skills.
  • Assist children with homework assignments.
  • Maintain an orderly and clean children’s living area, including assisting with household and children’s laundry, overseeing daily chores, identifying routine maintenance or repair needs, and reporting them to the Unit Manager.
  • Maintain and update records of children’s clothing and personal items.
  • Maintain a secure campus by conducting required rounds and following radio communication protocols, including responding to all radio calls.
  • Promote positive interactions among children and encourage responsibility in the facility’s daily routine.
  • Model culturally and socially appropriate behaviors and explain them to children to support learning and replication.
  • Work evenings, weekends, and holidays as needed or requested by the supervisor.
  • Implement safety protocols, including evacuating with children and other staff during an emergency.
  • Maintain confidentiality in all areas of child and program operations.
  • Follow professional and ethical conduct standards, demonstrate respect for staff, children, and community members, and comply with the required dress code.
  • Provide sustained, uninterrupted direct supervision of assigned children from the start of the shift until relieved.
  • Follow medical and clinical staff instructions regarding each child and inform the Unit Manager of information affecting children’s basic health and well-being.
  • Communicate positively and respectfully with children, families, and agency staff, including supervisors, coworkers, therapists, student interns, and volunteers.
  • Frequently travel between indoor and outdoor facility areas as needed to directly supervise children.
  • Communicate behavioral expectations and program regulations effectively to children, and enforce compliance among assigned children.
  • Complete all required documentation before the end of the shift.
  • Meet deadlines established by the program supervisor and federal partners.
  • Communicate effectively in writing and verbally in English and Spanish.

Desired Qualifications

  • An associate degree from an accredited program or institution in a related human services or psychology field, or two or more years of college-level coursework in a related human services, psychology, or behavioral health field, is preferred.
  • Two or more years of related experience and/or training in human services, behavioral health, or residential treatment is preferred.

About the Company

Compass Connections

Care and support for children and families

Compass Connections is a nonprofit provider of community-based services for children, young people, and families. Programs include foster care, residential care, family preservation, behavioral health, and support for unaccompanied children. Teams work with public agencies and caregivers to provide safe, stable, and individualized services. Compass works in child welfare and human services, responding to safety, trauma, development, family relationships, and regulatory requirements through residential settings, foster networks, community programs, and public-agency partnerships.

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