Operations Planning Area Manager
QVC Group
Operations Planning Area Manager
QVC Group
Video-driven live shopping and multi-brand retail
Your Opportunity, Your Team
The Operations Planning Area Manager supports QVC and HSN, and will identify staffing schedules for all distribution functions based on the 21 day plan provided. Our onsite Operations Planning Support Specialists and Operations Planning Assistant roles will directly report to you. You will report to the Scheduling Manager.
Where You'll Work
This role is onsite and will require you to work from our Bethlehem, PA fulfillment center daily. Relocation assistance is available for this role.
What You'll Do
Work with site management and the corporate analysis group on developing all operations staff schedules based on the staffing plan.
Identify base, seasonal, flex, and overtime needs for all direct and indirect positions.
Conduct employee schedule preference bids consistent with the site base scheduling requirements.
Develop computer-based models for staffing and operations to maximize production.
Work with corporate forecasting and analysis group by communicating varying assumptions and deviations to the staff plan/forecast (absenteeism, vacations and meetings).
Lead the Operations Planning Support Specialists in managing timecard reconciliation, site scheduling, site time off, and other administrative duties.
What You'll Bring
Bachelor's degree, or equivalent work experience
Analytical experience required with 1+ years scheduling experience
Operational experience associated with the site activity to include an understanding of workflow processing with 1-year experience.
Working knowledge of Excel is required
Background in staff planning and forecast development
#LI-JM1
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
QVC Group operates six brands—QVC, HSN, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road—delivering video-driven, social, and eCommerce shopping experiences worldwide. Its products are shown through live and on-demand video across 15 TV channels, websites, mobile apps, QVC+ and HSN+ streaming services, and social platforms, enabling viewers to buy directly during or after demonstrations. The company differentiates itself by owning a diversified portfolio of brands and expanding its live, multi‑platform social shopping beyond traditional TV into digital channels. Its goal is to become a leading provider of live, social, and streaming shopping experiences in global digital retail.
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