Rebag

Platform for buying and selling luxury

Sales Associate

Retail SalesConfirmed live in the last 24 hours

Part-timeShort Hills, Millburn, NJ, USA$19 - $23In-person

About the Job

Requirements

The candidate must be team-oriented and able to work cross-functionally with other groups.
The candidate must have strong organization, prioritization, and time-management skills and be highly attentive to detail.
The candidate must be able to work across multiple systems.
The candidate must be enthusiastic and passionate about changes in the resale industry.
The candidate must be relatable and conversational and comfortable approaching new faces.
The candidate must have a passion for fashion and sustainability.
The candidate must be tech savvy.
The candidate must be a self-starter who is willing to take on new challenges.
The candidate must be ambitious and willing to achieve established goals and strive for high performance.
The candidate must be able to present a case study on the industry and explain what makes Rebag a leader in it.
The candidate must be able to lead by example.
The candidate must be comfortable standing for long periods.
The candidate must be able to work weekends and evenings.
The candidate must be able to lift up to 40 pounds as needed for the role.
The candidate must have the legal right to work in the United States.

Responsibilities

Maintain a high standard of customer service and provide an elevated customer experience.
Meet or exceed personal, category, and store sales goals and key performance indicators.
Build client relationships to support new-client acquisition and retention.
Represent the company as a brand ambassador, providing a high level of customer service and aiming to delight customers.
Communicate product and customer feedback to the management team.
Support company initiatives related to product launches, client service, and selling.
Participate in product-knowledge and new-arrival training or meetings as needed.
Maintain knowledge of trends, designers, and brands.
Meet and maintain store visual-merchandising standards.
Handle stock operations, process online purchase orders, and ensure they are handled properly.
Follow company policies and procedures and the practices, policies, and systems specified by the Rebag Bar philosophy.
Perform store maintenance functions as needed or assigned.
Multitask, coordinate efficiently, work flexibly across scheduled hours, and handle additional ad hoc requests.

Company

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

Role Description:

Our Store Experience Leads is a part-time role, and they are the critical contributors to driving sustainability in the fashion industry. In this role, you will be responsible for building rapport, capturing leads, and converting them through a charismatic presentation of our product and superb follow-through.

You will be challenged to support your sales peers, build customer relationships, educate others about resale and match the benefits of selling their once loved luxury items to the needs of your customers. At the end of the day, you will be measured and rewarded for your ability to convert new business and also your ability to create Rebag fans who will tell our story to their friends and family.

To succeed at Rebag, you must be energetic, highly organized, and hard-working. You should have a passion for fashion, sustainability, and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

Job Responsibilities:

Maintain the highest degree of customer service to effectively communicate and provide an elevated customer experience.
Strive to meet/exceed personal, category and store sales goals and KPIs.
Effectively build client relationships to support new client acquisition, and retention.
Act as a brand ambassador representing all that Rebag stands for, offering the highest level of customer service, aiming to delight and surprise.
Communicating product and customer feedback to the management team.
Support all company initiatives as they relate to product launches, client service and selling.
Participate in regular training/meeting sessions as needed on product knowledge and new arrivals.
Build upon your strong knowledge of trends and designers/brands.
Ensure store visual merchandising standards are met and maintained.
Responsible for stock operations, processing and properly handling online purchase orders.
Adhere to company policies and procedures at all times.
Maintain all practices, policies and systems as specified by the Rebag Bar philosophy
Perform store maintenance functions as needed or assigned.
Able to multi-task and coordinate efficiently.
Be flexible with working hours and efficiently deal with any additional ad hoc requests.

Requirements:

Team-oriented and possesses the ability to work cross-functionally with other groups.
Strong organization, prioritization and time management skills; highly attentive to detail.
Ability to work across multiple systems.
Enthusiastic and passionate about the changes in the resale industry.
Relatable and conversationalist not afraid of getting to new faces
Passion for Fashion and Sustainability
Tech Savvy
Self-starter who likes to enjoy a new challenge
Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
Able to present a case study on the industry and what makes Rebag a leader in the Industry
Lead by example at all times
Comfortable standing on your feet for long periods of time
Ability to work weekends and evenings
Ability to lift a maximum of 40 lbs based on needs of the role.
Legal right to work in the United States

Salary Range: $19 - $23

About the Company

Rebag

Platform for buying and selling luxury

Rebag operates in the luxury resale market by buying, selling, and exchanging high-end items like designer handbags, accessories, watches, and jewelry. Its platform makes it easy for sellers and buyers to interact, with a trade-in option that converts items into Rebag Credit for future purchases. The process centers on Clair, its proprietary image-recognition technology that instantly appraises the resale value of over 15,000 styles from a single photo, enabling quick and informed offers. The company authenticates items and curates high-quality listings, differentiating itself through fast, technology-driven valuations, a user-friendly experience, and a focus on authenticated luxury goods. Rebag’s goal is to provide a reliable, efficient marketplace for luxury resale that builds customer loyalty and expands access to authenticated pre-owned luxury items.

Company size: 201-500
Company stage: Series E
Total funding: $112.8M
Headquarters: New York City, New York
Founded: 2014

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