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Next Job Abroad

Italian Customer Client Support

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€1.2k - €1.5k /mo

About the Job

Requirements

  • Fluency in Italian and working proficiency in English are required.
  • Previous experience in customer service or support roles is highly desirable.
  • Excellent communication and interpersonal skills with a customer-first mindset are required.
  • Strong problem-solving abilities and a positive attitude toward challenges are required.
  • Ability to work independently and as part of a diverse team is required.
  • Familiarity with customer relationship management systems and customer support software is an advantage.
  • Willingness to relocate to Greece and embrace a new culture is required.

Responsibilities

  • Provide customer support to Italian-speaking clients via phone, email, and chat.
  • Address customer inquiries, concerns, and feedback in a timely and professional manner.
  • Assist clients in navigating the company's services and products to ensure a positive user experience.
  • Collaborate with other departments to resolve complex issues and improve service delivery.
  • Maintain accurate records of customer interactions in the customer relationship management system.
  • Identify and escalate potential issues or trends to management for resolution.
  • Contribute to team projects and initiatives aimed at improving customer satisfaction.

Desired Qualifications

  • Additional languages are a plus.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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