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LCMC Health

Nonprofit health system delivering hospital care

Emergency Department Care Manager

Part-Time
No salary listed
Junior
United States
In Person
Medical, Clinical & Veterinary
No H1B Sponsorship

About the job

Requirements
  • Maintain a current nursing license to practice in Louisiana as defined by the Louisiana State Board of Nursing.
  • Have 2 years of professional nursing experience in care management or emergency department nursing.
Responsibilities
  • Develop individualized care plans with prioritized goals that account for patient and caregiver goals, preferences, and desired involvement in care management.
  • Make outbound calls to assess patients’ current health status.
  • Identify gaps or barriers in treatment plans.
  • Coordinate care for members and make referrals to outside sources.
  • Ensure members discharged from a hospital or emergency department receive necessary services and resources, including medication reconciliation.
  • Triage symptom-based calls using approved protocols for a wide range of patients.
  • Enroll patients and manage alerts for home monitoring programs.
  • Provide approved general health information and guidance to callers by assessing their needs.
  • Document workflows in the EPIC system for tracking and quality assessment.
  • Provide patient education to support self-management of wellness and disease.
  • Educate enrolled members about chronic and acute disease processes.
  • Interact with LCMC Health care partners, leadership, and physicians to discuss clinical questions, concerns, strategies, and care plans in support of quality and cost-management objectives.

About the company

LCMC Health operates a non-profit health system in New Orleans and across the Gulf Coast with nine hospital locations, urgent care centers, and physician practices. It coordinates medical care across hospitals and clinics to treat the whole patient, not just the condition, through a large network of specialists. The system differentiates itself with a family-like, hospitable approach, a strong local network, and partnerships with universities to bring the latest care and train future clinicians. Its goal is to provide the best possible care for every person in its communities and to lead the Gulf Coast toward a healthier future.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

New Orleans, Louisiana

Founded

2009

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Simplify Jobs

Simplify's Take

What believers are saying

  • Lakeside Hospital’s $14 million renovation runs through 2027, expanding women’s and newborn care.
  • LCMC Health launched enterprise-wide generative AI with Qualified Health on August 11, 2026.
  • CMS GLP-1 Bridge coverage began July 1, 2026, improving access and patient retention.

What critics are saying

  • University Medical Center nurses struck in May 2026; staffing talks remain unresolved.
  • LCMC Health’s 2019-2022 privacy settlement exposes recurring scrutiny over patient data handling.
  • A prolonged UMC labor spiral can damage recruitment and threaten the system’s flagship reputation.

What makes LCMC Health unique

  • Touro holds Louisiana’s only Joint Commission Level IV maternal care verification.
  • LCMC Health spans eight Gulf Coast hospitals, enabling tight referral networks.
  • Its 15,000-person system combines academic partners Tulane and LSU with community hospitals.

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Benefits

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Company News

Investors Hangout
Oct 22nd, 2026
LCMC Health, Helix collaborate for genomics future.

LCMC Health, Helix collaborate for genomics future. What's the big deal with genomics? It's not every day you hear about a healthcare initiative aimed at making significant strides in genomics, and right in Louisiana's backyard no less. LCMC Health has teamed up with Helix in a project that plans to involve 100,000 individuals. That's a big number in research circles, indicating serious intent to redraw some healthcare boundaries. Now, when you hear genomics, think DNA and the keys to many medical mysteries - potentially revolutionizing how personalized treatment plans are crafted. An ambitious undertaking and its implications. LCMC Health, teaming up with Helix, isn't playing small ball here. They're betting big on genomics. This isn't just about southern hospitality - it's an ambitious push to position Louisiana as a leader in personalized medicine. But let's not kid ourselves; such projects require a boatload of capital and coordination. "The collaboration aims to provide unprecedented insights into Louisiana's population genomics, which could be a game-changer in diagnosing and treating diseases," said an initiative spokesperson. Think of this as planting seeds for a future crop that could alter healthcare realities. Investors Hangout, LLC is talking genetics analysis leading to customized treatments, all fine-tuned to every individual. It's like swapping out a one-size-fits-all approach for a bespoke suit that actually fits. The larger picture of genetic Health. Why does this matter? Let's be clear-eyed - this project has the potential to expand beyond Louisiana's borders if it delivers on its promises. This kind of data can reshape its understanding of diseases common in specific demographics, helping medical bods figure out the why and the how. That's no small potatoes. Patient participation is crucial here - 100,000 participants isn't a walk in the park. But what's enticing is the prospect of expanding healthcare reach. The initiative aims to get to the roots of hereditary conditions and, from there, strike gold in new treatment methods. Strategic partnerships and community investment. Folks, partnerships are key here - LCMC Health and Helix are a powerhouse duo. Each brings different strengths to the table, and they'll need every ounce of it to navigate the intricate world of genetics. The more they know, the better the service they can deliver down the line. This collaboration isn't just inward-looking either and promises to invest in the community, offering residents cutting-edge healthcare solutions. What's the outcome if they hit pay dirt? Genomic medicine could see a wider roll-out - from preventive strategies to real-time treatment alterations. It's new territory in many ways and involves calculated risk and innovation. The road ahead and investor outlook. What happens next? The challenge will be maintaining a balance between research objectives and community engagement. Keep an eye on later phases - results could drive further momentum and possibly attract more stakeholders eager to jump on this genomic bandwagon. From an investor's perspective, while this isn't a direct ticker talk, breakthroughs could resonate through the market, possibly influencing healthcare stocks linked to genomic advancements. Final thoughts. The bottom line is this project might just move the needle for healthcare in a big way. It's not just about LCMC Health and Helix winning some headlines; it's about echoing advancements across the field. As they plunge into these murky genotypic waters, there's a lot at stake - for patients and healthcare communities alike. So, keep one eye on this for monumental shifts that could define how Louisiana approaches healthcare for generations to come.

GenomeWeb
Oct 22nd, 2026
LCMC Health, Helix launch louisiana genomics initiative.

LCMC Health, Helix launch louisiana genomics initiative. October 22, 2026 01:05 PM EDT NEW YORK - LCMC Health and Helix on Thursday announced the launch of the Uniquely You genetic screening initiative, with enrollment set to begin early next year. Get the full story with GenomeWeb Premium. Premium Access Trial - only $95 for the first 90 days

Healthcare Journal of New Orleans
Sep 1st, 2026
LCMC Health launches community food, diaper drive.

LCMC Health launches community food, diaper drive. LCMC Health is calling on the Greater New Orleans community to help provide two of the most basic necessities for local families - food and diapers. This will be the first phase of a broader initiative the system is launching. Beginning Sept. 1, LCMC Health hospitals are serving as community donation sites for a systemwide food and diaper drive benefiting Second Harvest Food Bank and the Junior League of New Orleans Diaper Bank. The effort is part of LCMC Health Together for Good, a month-long community campaign bringing LCMC Health hospitals, team members, patients, and neighbors together to address food insecurity and diaper needs across the region. Members of the public are encouraged to drop off nonperishable food items and diapers at LCMC Health hospitals through Sept. 25. September is Hunger Action Month, a nationwide effort to raise awareness of hunger and encourage communities to take action. LCMC Health and Second Harvest Food Bank have an ongoing partnership focused on addressing food insecurity and improving health across Greater New Orleans. From Sept. 1 through Sept. 25, LCMC Health hospitals will collect nonperishable food donations benefiting Second Harvest and the families it serves. LCMC Health is also partnering with the Junior League of New Orleans Diaper Bank in recognition of National Diaper Need Awareness Week, Sept. 14-20. The need is significant. Nearly one in two families struggles to afford enough diapers, while three in five parents experiencing diaper need report missing work or school because they cannot provide the diapers required for childcare. Additionally, 28 percent of parents experiencing diaper need report skipping meals to afford diapers. The Junior League of New Orleans is seeking to collect 15,000 diapers through its citywide diaper drive Sept. 10-17, and LCMC Health is helping support that goal by extending collections at its hospitals through Sept. 25. The greatest needs include: -Diapers in sizes 4, 5 and 6 -Baby wipes Open packages of diapers can also be donated. Community members can bring diaper donations to participating LCMC Health hospitals or to the Junior League of New Orleans headquarters, 4319 Carondelet St., during business hours Sept. 10-17. Together for Good will culminate with a community food distribution event on Sept. 29 at the Broadmoor Food Pantry (2021 S. Dupre St.). The event is open to the public and will take place from 10 a.m.-1 p.m., or while food supplies last. In addition to grocery distribution, LCMC Health and its community partners will bring health and wellness resources directly to residents. Free services will include flu vaccinations in partnership with Walgreens and blood pressure screenings provided by LCMC Health team members. Touro will also bring its Nursing Nest to the event to provide additional support and resources for families. Community members can support Together for Good in several ways: -Donate food: Bring nonperishable food items to donation bins located at participating LCMC Health hospitals from Sept. 1-25 -Donate diapers: Bring diapers, pull-ups and wipes to participating LCMC Health hospitals through Sept, 25. -Support the Junior League of New Orleans Diaper Bank: Donations can also be made by purchasing items through the organization's Amazon Wishlist or making a monetary contribution directly to the Diaper Bank -Attend the community distribution: Residents in need of assistance are invited to the Sept. 29 food distribution and community health event at the Broadmoor Food Pantry from 10 a.m.-1 p.m., while supplies last. 09/01/2026

The Times-Picayune
Aug 30th, 2026
A Place for You: LCMC Health hospitals provide high-level maternity care to the region.

A Place for You: LCMC Health hospitals provide high-level maternity care to the region. * stevie licciardi * aug 30, 2026 * 3 min to read. Welcoming a child is a deeply personal experience, and every pregnancy journey is unique with the mother and baby at its center. When expectant mothers need maternity and infant care, they deserve access to high-quality care options as close to home as possible. Through its network of hospitals across the New Orleans metropolitan area, LCMC Health helps families access maternity care close to home. Lakeview Hospital in Covington serves Northshore communities with routine prenatal care and labor & delivery services, while West Jefferson Medical Center provides maternity care for families on the Westbank. On the Eastbank of Jefferson Parish, Lakeside Hospital offers maternity care and a Level III neonatal intensive care unit (NICU). Specialized Care for High-Risk Pregnancies In Uptown New Orleans, Touro provides specialty care for expectant mothers experiencing high-risk pregnancies throughout the region. Touro is the only hospital in Louisiana with Level IV maternal care verification from The Joint Commission's Maternal Levels of Care Verification program. This program was developed in collaboration with the American College of Obstetricians and Gynecologists and requires a comprehensive assessment of the hospital's maternal care capabilities. "We love for our mothers to deliver at their nearest community hospital, but if that is not the safest option, we have a place for you here at Touro. We have everything we need to provide safe, quality care for high-risk pregnancies," said Dr. Stacey Holman, Division Director of Women & Children's Services at Touro and Professor of OBGYN at LSU. Touro takes a multi-disciplinary approach to creating individualized care plans for expectant mothers. The core team, which includes OBGYN physicians, maternal-fetal medicine specialists, anesthesiologists, neonatologists, pediatric specialists, and obstetric nurses, regularly collaborates to plan deliveries tailored to the needs of high-risk mothers or of infants with a known congenital condition. Cardiologists support patients with cardiac disease, and pelvic surgeons and interventional radiologists are also readily available on site. "A pregnancy can become high-risk for a lot of different reasons, but it is important to call attention to this: 'high-risk' doesn't necessarily mean something is going to go wrong," said Dr. Holman. "For us, it means that the mother or the baby has a condition that warrants extra monitoring and advanced planning when it comes to the delivery." According to Dr. Holman, early evaluation can be beneficial for conditions commonly associated with high-risk pregnancies, such as high blood pressure, diabetes, obesity, and heart disease. Identifying risk factors early gives patients more time to connect with available providers and resources across the LCMC Health network. For example, when a high-risk patient's care is transferred from a community hospital to Touro, the team's obstetric navigators can arrange meetings with specialists and tours of the facility as needed. "At Touro, we strive to provide a personalized, patient centered birth experience and the highest level of maternal expertise for every patient, every time," Dr. Holman said. LCMC Health's maternal care facilities also offer mental health resources and wraparound resources for mothers. Social workers and case managers are available to help mothers before, during, and after pregnancy. Programs such as Family Connects, offered through Touro in partnership with the City's Health Department, provide valuable support in the immediate postpartum period, offering free home visits and connections to resources. Expanding Horizons As of this summer, LCMC Health has also expanded the reach of its high-risk specialty care into Mississippi through a new partnership with Memorial Hospital Gulfport. Maternal-fetal medicine specialists Cecilia T. Gambala, MD, and Gabriella C. Pridjian, MD, are now providing weekly outpatient services to expectant mothers along the Mississippi Gulf Coast. "It's very important to us that patients are able to access everything they need in terms of maternity care from within their community, whether they have a low-risk or high-risk pregnancy," said Dr. Holman. Earlier this year, LCMC Health began a $14 million renovation project at Lakeside Hospital, a cornerstone maternal care facility for Jefferson Parish since it opened in 1964. The renovations, scheduled for completion in 2027, include 10 updated labor and delivery suites, 30 postpartum rooms, and an updated 26-bed Level III NICU. "They have done a good job of doing the renovations in phases so that we can still maintain our daily workflow," said Dr. Amy Grace, an OBGYN physician at Lakeside Hospital and Assistant Professor of Obstetrics & Gynecology at Tulane University School of Medicine. "We already have a couple of new labor and delivery suites that are open, as well as a portion of the new postpartum wing, which has been exciting for our patients and their families." A new six-bed adult intensive care unit will also significantly expand Lakeside's capacity to care for high-risk pregnancies and other critical conditions. Upon completion of the renovation, obstetricians currently practicing at LCMC Health's East Jefferson General Hospital will relocate to Lakeside, allowing patients to receive prenatal, delivery, and postpartum care in one location. Three new operating rooms and five clinic spaces will help accommodate the expanded staffing and resources on site. The main entrance will also receive fresh, modern updates, creating an accessible and welcoming experience for families in the hospital's shared spaces. "Lakeside has been a wonderful place to practice over the past 20 years, and I feel that these renovations are truly going to make it shine," said Dr. Grace. "It's exciting to see the outside reflect the quality of care that is provided on the inside."

PR Newswire
Aug 11th, 2026
LCMC Health partners with Qualified Health to deploy AI across 15,000-staff system

LCMC Health has partnered with Qualified Health to integrate generative AI across its healthcare system. The collaboration will deploy Qualified Health's HIPAA-compliant AI platform to support LCMC Health's 15,000 clinicians and staff. The platform combines automated agent development, secure access controls, patient consent safeguards, and real-time performance monitoring. It aims to identify patients overdue for recommended care, screenings, or follow-up services whilst reducing administrative burden. The partnership marks a shift from limited AI pilots to an enterprise-wide approach. LCMC Health, a Louisiana-based not-for-profit hospital system established in 2009, currently manages eight healthcare facilities across the Gulf Coast region. Qualified Health's platform is designed to embed AI tools into care delivery, operational workflows, and revenue cycle management.