WHY JOIN TAXRISE?

At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people’s lives while growing your career with a team that values your contributions.

ABOUT THE ROLE

As our People Operations Generalist, you’ll be the first person employees and managers turn to for guidance. You’ll handle sensitive situations fairly, build the tracking and programs that keep us consistent as we grow, and help managers lead with confidence.

We're all about that in-person vibe, so this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting!

HOW YOU'LL BE REWARDED

At TaxRise, Inc., we believe in rewarding hard work and dedication! We offer our team members a competitive base salary, with opportunities for growth based on performance and experience.

Salary Range: $75,000 – $85,000 per year in base salary, plus a 5% bonus opportunity paid quarterly

WHAT YOU'LL DO

Be the day-to-day People partner for employees and managers across departments, and own employee relations from intake to resolution, escalating to People Leadership when a situation calls for it.
Partner with People Leadership to run thorough, objective and timely investigations into allegations of harassment, discrimination, retaliation and failure to accommodate.
Coach managers through performance, attendance and difficult conversations, from documentation and corrective action to early intervention, and review termination requests with leadership so every separation is fair and defensible.
Administer leaves of absence and accommodation requests under FMLA, ADA and state and local law, and monitor leave and attendance patterns so protected leave is applied consistently and never counted against employees.
Build and maintain leave and employee relations dashboards.
Conduct exit interviews, and report turnover trends and recommendations to leadership.
Champion TaxRise’s values in every interaction, run engagement and pulse surveys, and follow through with managers so feedback turns into action. Help teams adapt with clarity as we grow and our processes change.
Keep the handbook and People policies current, and design and deliver new-manager onboarding and people-manager training.

WHAT YOU'LL NEED TO HAVE

3–5 years of progressive HR experience, including time in a generalist role
At least 1 year of hands-on experience with employee relations, leave and accommodations, and workplace investigations
Working knowledge of employment law, including FMLA, ADA, FLSA, Title VII and state and local requirements
Sound judgment, clear writing and the discretion to handle sensitive matters, including knowing when to escalate
Comfort coaching managers at every level and holding a firm, fair line

NICE TO HAVE

PHR, SPHR, SHRM-CP or SHRM-SCP certification
Experience building dashboards, with strong Excel or Sheets skills and HRIS reporting
Experience at a company of 200–500 employees, or with survey platforms

WHAT WE OFFER

We believe in taking care of our team so they can take care of our clients. Here’s what you can expect as part of the TaxRise family:

Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings

ABOUT US

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that’s reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we’re proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

About the company

TaxRise helps individuals and families resolve tax problems and achieve financial freedom. It provides personalized tax relief services, guiding clients through options to reduce or settle tax debt and resolve disputes with tax authorities. The company works by tailoring solutions to each client, using a combination of expert guidance and technology to streamline case management, communication, and progress tracking, with a focus on a consistent, high-quality client experience. TaxRise differentiates itself through a strong client-first philosophy (Every client. Every time), a track record of thousands of success stories, collaborative culture, and a devotion to leveraging new tools to improve results and service. The goal is to transform lives by lifting people out of tax trouble and helping them regain financial stability and peace of mind.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Irvine, California

Founded

2017

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Simplify's Take

What believers are saying

TaxRise reported 4.7 stars across 9,274 reviews on August 15, 2026.
TaxRise says 784 free consultations completed in the last 48 hours on September 29, 2026.
ContactOut listed 30+ open jobs for TaxRise in July 2026.

What critics are saying

BBB logged 665 complaints over three years as of September 15, 2026.
BBB reviews accuse TaxRise of fees, refund delays, and unmet service promises.
An FTC telemarketing action would choke TaxRise's lead funnel and cash collections within months.

What makes TaxRise unique

TaxRise won two Silver Stevie Awards on March 24, 2026 for customer service.
TaxRise's RED™ platform promises eligibility checks and resolution plans on get.taxrise.com.
TaxRise offers free consultations and nationwide tax-resolution services from Irvine, California.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Unlimited Paid Time Off
Wellness Program
401(k) Retirement Plan
401(k) Company Match
Professional Development Program

Company News

The Manila Times

Mar 24th, 2026

TaxRise Wins Two Silver Stevie(R) Awards in 2026 Stevie Awards For Sales & Customer Service

TaxRise wins two Silver stevie(r) Awards in 2026 Stevie Awards for Sales & Customer Service. by GlobeNewswire Mar 24, 2026 11:09 pm Top tax resolution firm is honored for outstanding customer service IRVINE, Calif., March 24, 2026 (GLOBE NEWSWIRE) - TaxRise, a leading tax resolution firm, has earned two Silver Stevie Awards in the 20th annual Stevie Awards for Sales & Customer Service, recognizing the company's continued excellence in improving the client experience. * Front-Line Customer Service Team of the Year - Financial Services Industries * Customer Service Department of the Year - Financial Services (100 or More Employees) The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world's leading business awards programs, also including the prestigious American Business Awards(R) and International Business Awards(R). More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 41 nations and territories, were considered in this year's competition. Winners were determined by the average scores of 150 professionals worldwide on eight specialized judging committees. At TaxRise, delivering exceptional customer service is a company-wide commitment woven into every stage of the client journey. From the first conversation to resolution, TaxRise prioritizes clarity and empathy, ensuring clients feel informed, supported, and respected throughout what can often be a stressful process. The tax relief firm remains focused on continuous training and accountability to performance standards in order to create a seamless, results-driven experience for every client it serves. "Winning these Stevie Awards is a powerful validation of what we believe at TaxRise - that world-class customer service starts with genuinely caring about the people we serve," says Sam Abdullah, TaxRise CEO. "Our teams show up every day with empathy, expertise, and an unwavering commitment to helping clients regain control of their tax situation." Since its founding in 2017, the firm has remained focused on continuously elevating an already strong client experience - investing in technology and refining processes to better serve a growing client base. Being honored among industry leaders reinforces TaxRise's mission to set a higher standard in the tax relief industry and celebrates a team committed to making a real difference for clients every day. Stevie Awards President Maggie Miller says, "The remarkable scores achieved by this year's Stevie Awards for Sales & Customer Service winners reflect the extraordinary levels of excellence, innovation, and customer impact they deliver. We proudly join the judges in congratulating and celebrating these outstanding organizations and professionals on their achievements." Details about the Stevie Awards for Sales & Customer Service and the full list of winners are available at http://sales.stevieawards.com/. About TaxRise TaxRise(R) is a national full-service tax resolution company serving individuals, families, and business owners. The company specializes in resolving IRS and state tax issues, offering a free consultation to educate and help taxpayers explore their options. TaxRise is accredited by the Better Business Bureau (BBB), a recipient of the BBB Torch Award for Ethics, and is a member of the National Association of Enrolled Agents (NAEA) and National Association of Tax Professionals (NATP). Tax Rise Inc. is a tax resolution firm independent from the IRS. We do not assume tax liability, make payments to taxing authorities or creditors, or provide tax, bankruptcy, accounting, or legal advice. TaxRise Press [email protected] +1 949-755-0184

TaxRise

People Operations Generalist

About the job