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Payoneer

Global payment platform for cross-border transactions

Technical Integration Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeShanghai, ChinaNo salary listedHybrid

About the Job

Requirements

  • A Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field is preferred.
  • Solid understanding of web technologies, including HTTP/HTTPS, CORS, cookies, and JSON/XML.
  • Ability to explain technical concepts to non-technical audiences.
  • Flexibility to support critical incidents outside standard business hours when required.
  • Excellent written and verbal English communication skills.

Responsibilities

  • Support merchants during integration and go-live with Payoneer Checkout, including API, SDK, webhook, and payment-flow design.
  • Troubleshoot and resolve payment gateway, API, plugin, and checkout-related issues.
  • Assist merchants with API integrations, webhooks, and platform configurations.
  • Analyze transaction flows and payment issues to identify root causes and provide solutions or escalations.
  • Collaborate with Product, Engineering, Operations, and Customer Success teams to resolve complex technical cases.
  • Support product feature rollouts and operational initiatives.
  • Ensure timely communication and resolution of merchant and internal-team inquiries and escalations.
  • Provide seamless communication across teams during incident handling.

Desired Qualifications

  • Experience in payments, fintech, e-commerce, or payment gateway support.
  • Familiarity with platforms such as WooCommerce, Shopify, or custom e-commerce solutions.
  • Experience integrating payment solutions such as Stripe, Klarna, or PayPal.
  • Knowledge of payment processing, transaction lifecycles, and merchant onboarding.
  • Experience with frontend debugging, including stripe.js and SDK integration issues.
  • Familiarity with monitoring tools or data analysis tools.

About the Company

Payoneer

Global payment platform for cross-border transactions

Payoneer provides a global payment platform that helps businesses send and receive money across borders in multiple currencies. It works by giving businesses accounts and payment tools that let them pay suppliers and get paid by customers as if they were local, instead of using costly international wire transfers. It also connects users to major online marketplaces to expand sales opportunities. Compared with traditional banks and other fintechs, Payoneer focuses on reducing transfer fees and simplifying cross-border transactions through a multi-currency account and marketplace connections. The company’s goal is to enable easy, low-cost international payments to support global business expansion.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2005

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