Product Manager

Product Manager, Cloud Lifecycle, Platforms Technology 

Who We Are:

Wayfair’s core platforms are increasingly driven by a cutting edge set of software systems that interact in complex ways to ensure that we are using them to their full potential. Business applications of these systems span many fields including the order lifecycle, supply chain, supplier partnerships, and more! These fields require a sophisticated technology stack that allows for complex systems combined with configurability for rapid testing and exploration.

We are looking for a seasoned Product Manager to accelerate the development of our technology stack. This person will work with cross-functional teams, including engineers, science teams, and analysts, on platform capabilities needed for managing our public cloud infrastructure.

This person will be working with product and engineering partners to set a platform vision, form strong relationships with cross functional partners (both technical and non-technical), aligning on a shared vision for success, and delivering results that create meaningful business impact. This person will translate the business and user needs into a pragmatic and iterative strategy and roadmap, along with providing specifications and user stories for the engineering teams. The product manager will serve as the subject matter expert, push for adoption for new use cases, and continually improve our platform capabilities.

What you’ll do: :

• Product Ownership: Serve as the subject matter expert and champion for public cloud infrastructure products, demonstrating a deep understanding of their technology, strengths, weaknesses, and market alternatives.
• Strategic Planning: Partner with engineering leaders to develop and maintain a compelling product vision and roadmap, prioritizing feature requests based on business value and impact, and ensuring alignment with stakeholders.
• End-to-End Delivery: Take full accountability for the successful delivery of platform enhancements and support, translating product outcomes into actionable engineering stories and tickets.
• Adoption and Advocacy: Proactively market your products internally, measuring adoption, addressing gaps, and ensuring all potential users understand the value proposition.
• Technical Acumen: Gain a deep understanding of the technologies underpinning your products, enabling you to influence technical pivots when necessary and architect high-level system plans.
• Stakeholder Communication: Maintain open and transparent communication with stakeholders, providing regular updates on product progress and ensuring alignment with organizational goals.

We Are a Match Because You Have: 

• Product Management Experience: 3+ years of experience in product development, preferably with software platforms, demonstrating a proven track record of delivering successful products.
• Technical Foundation: 1+ years of foundational understanding of software technologies, ideally with experience in cloud infrastructure and efficient resource consumption patterns. 
• Cloud Experience: Expertise with a public cloud provider and its data offerings (GCP, AWS, Azure, etc.)
• Standards Development: Experience in developing or influencing standards related to access management, asset provisioning, and governance processes.
• Data Analysis Skills: Proficiency in SQL, enabling you to extract ad hoc data for analysis and decision-making.
• Communication Skills: Strong written and verbal communication abilities, with a demonstrated aptitude for explaining complex technical concepts to non-technical audiences.
• Customer Focus: A passion for creating amazing, customer-centric products, with a focus on measuring their effectiveness and usability through clear KPIs.
• Collaboration and Prioritization: Ability to effectively collaborate across multiple stakeholder groups, juggle large initiatives, and prioritize work based on impact.
• Agile Experience: Experience working with engineering teams in an agile environment, including sprint planning, stand-ups, and backlog management.

Why You’ll Love Wayfair:

• Time Off:
• Paid Holidays
• Paid Time Off (PTO)
• Health & Wellness:
• Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
• Life Insurance
• DIsability Protection (Short Term & Long Term DIsability) 
• Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
• Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
• Caregiver Services
• Financial Growth & Security:
• 401K Matching (Employee Matching Program)
• Tuition Reimbursement 
• Financial Health Education (Knowledge of Financial Education - KOFE)
• Tax Advantaged Accounts
• Family Support:
• Family Planning Support
• Parental Leave
• Global Surrogacy & Adoption Policy
• Professional Development & Recognition:
• Rewards & Recognition 
• Global Employee Anniversary Awards 
• Paid Volunteer Work 
• Unique Perks:
• Employee Discount 
• U.S. Bluebikes Membership
• Global Pod Outings
• Work/Life Balance:
• Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments 

We are looking forward to your application!

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at [email protected]. If you would rather not have us retain your data please contact us anytime at [email protected].