About the role

The Roku Workforce Compliance team is an enterprise function, tasked with optimizing the Contingent Worker program and employee background checks and providing thought leadership on People compliance. We are excited to grow our team by adding our first Director. 

As Director, Workforce Compliance, you will play a pivotal role in maintaining and enhancing Roku’s commitment to compliance. This global role provides crucial leadership to the Contingent Worker program, background check processes, and people compliance initiatives at Roku. Responsibilities include managing the Workforce Compliance team, elevating the global contingent worker program that is vital to Roku’s continued growth and success, leading or participating in audits, and enhancing the use of Workforce Compliance service desk tickets and Workday processes. The Director, Workforce Compliance will collaborate cross-functionally with People, Recruiting, Legal and Workplace Experience teams, business managers, vendors and other stakeholders. You will have a passion for strategizing, creative problem solving, prioritizing, dealing with ambiguity, and resolving ad hoc requests. The role requires an entrepreneurial mindset that enables you to work independently. Work in a hybrid fashion, in the office 3 days a week required.

For California Only - The estimated annual salary for this position is between $218,000 and $222,600 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Effectively manage the Workforce Compliance team to drive value and efficiency 
• Strategically develop, enhance and advance the maturity of the global Contingent Worker program that allows the business to efficiently address changing needs, including training and support, system optimization and operations, reporting and analytics, RFPs and continuous process improvement 
• Demonstrate a deep understanding of contingent workforce model best practices; identify consolidation opportunities of suppliers and operations.
• Partner with business leaders, cross-functional partners and supplier partners to evaluate industry/business trends for potential impact on the Contingent Worker program, identify key business opportunities and potential threats, implement strategies to address these issues
• Oversee analysis of qualitative and quantitative supplier characteristics, including supplier capabilities, supplier goals and objectives, risk profile, and supplier’s financial position for requisite categories
• Streamline the candidate background check processes and procedures and manage background check adjudications
• Develop strategies, processes and procedures to efficiently handle and resolve Workforce Compliance tickets within the Roku Service Desk
• Expand the use of Workday for Workforce Compliance tasks 
• Collaborate with cross-functional teams to increase the accuracy of documentation required for Workforce Compliance initiatives
• Design and execute detailed audits to assess and enhance compliance with organizational policies and applicable law
• Analyze trends, develop reports and implement process improvements, and periodically report to company leaders
• Design, develop, and deliver compliance, contingent worker program and background check related trainings 
• Draft and advise on company policies and processes consistent with changes in laws and regulations and best practices

We’re excited if you have

• Bachelor’s Degree or equivalent in education and experience
• 10+ years of progressive responsibilities in HR/People, Contingent Worker programs or Legal positions, particularly focused on contingent workers, workforce compliance and backgrounds checks 
• Global work experience and expertise
• Mastery of contingent workforce management, background checks procedures and adjudication, and employment law basics
• Experience building and/or growing a contingent worker program and/or workforce compliance function and managing a team
• Experience in reviewing contracts supporting Contingent Worker programs
• Familiarity with and management of ticketing systems, service desk operations, and Workday 
• Ability to thrive in a fast-paced environment, utilizing effective organizational skills to prioritize and manage deadlines for multiple simultaneous projects for multiple stakeholders
• Excellent interpersonal and communication skills (written and oral), and the ability to build trust and influence at all levels of an organization
• Presentation and training design and facilitation experience
• Comfortable working in ambiguous business situations and advising accordingly
• Exceptional program management skills, strategic minded, analytical, problem-solving
• Excellent follow-through skills and the ability to anticipate and address business needs proactively
• Strong work ethic, self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies

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