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M3USA

M3USA

Global digital healthcare information and education

Director of Business Development

Full-Time
No salary listed
Senior
Bachelor's
Raleigh, NC, USA
In Person

Travel required: ~25% domestic.

About the job

Requirements
  • Bachelor’s degree in life sciences or business preferred
  • Minimum of 5 years of sales experience selling site or CRO services to pharmaceutical and biotech clients, with direct engagement at mid-level and executive decision-maker levels
  • Demonstrated strength in consultative selling, communication, and executive-level presentations, with the ability to build and sustain strategic client relationships
  • Proven track record of client retention and long-term account growth
  • Ability to effectively manage complex client relationships and challenging financial scenarios
  • Demonstrated success in acquiring new business and expanding an existing client base
Responsibilities
  • Achieve annual sales and revenue targets through strategic partnerships within the clinical research and trial services space
  • Expand existing sponsor and CRO relationships by identifying new study opportunities, therapeutic areas, and geographic growth markets
  • Build and maintain strong client relationships with key decision-makers, including clinical operations and executive leadership
  • Develop and execute strategic account plans aligned with client pipeline needs and M3 Wake Research site capabilities
  • Lead client presentations and proposals that effectively position multi-site clinical research solutions and differentiated enrollment performance
  • Manage business development pipeline, forecasting, and cross-functional coordination to secure new clinical trial placements
  • Identify cross-selling opportunities across research services and ensure high client satisfaction, retention, and long-term partnership growth
  • Provide regular performance updates and strategic insights to senior leadership
  • Support business development activities requiring approximately 25% domestic travel, including conferences and site visits

About the company

M3 USA provides digital services and live medical education for healthcare professionals, reaching over 2.5 million doctors through physician websites in the US, Asia, and Europe. It combines online clinical information, education, market research, and ethical drug promotion with live programs delivered by credentialed clinical educators to address gaps in clinical practice. Its approach blends digital content with in-person training to improve clinician knowledge and support sales outreach, distinguishing it through targeted physician engagement and REMS programs as part of the M3 Inc. global platform. The goal is to use internet-based tools to improve how medical information is shared and applied, ultimately improving patient care.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

null

Founded

1999

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Simplify's Take

What believers are saying

  • March 2026 results showed revenue up 23.3% and profit up 21.9%.
  • July 2026 M3 USA acquired NAS Recruitment Innovation, expanding healthcare hiring services.
  • Clinic Succession Platform launch broadens M3's workflow ownership across aging Japanese clinics.

What critics are saying

  • Doctors.net.uk users flagged privacy and consent concerns after M3's 2011 acquisition.
  • Pharma budgets shift quickly to rival physician networks, eroding M3's distribution and research moat.
  • If physician trust breaks, M3 loses data access and employer relevance by 2027.

What makes M3USA unique

  • M3 USA owns Doctors.net.uk and MDLinx, reaching 1.5 million physicians globally.
  • M3 Group's FY2026 revenue reached ¥351,363 million, up 23.3%, signaling scale.
  • Patient Solutions revenue jumped 159.5% in FY2026 after ELAN consolidation and CS Set growth.

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Benefits

Flexible Work Hours

Remote Work Options

Company News

Business Wire
Jan 10th, 2024
M3 USA Acquires Doctors.net.uk, Largest Physician Network In the United Kingdom

M3 USA today announced the acquisition of Doctors.net.uk, the largest physician network in the United Kingdom. Doctors.net.uk has more than 180,000 UK

PYMNTS
Aug 31st, 2020
Japan’s M3 Rides Wave Of Change In Medical Care

The stupendous growth of Japan's M3 Inc. indicates some changes made in healthcare during the COVID-19 crisis are here to stay.