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Cortland

Multifamily property development, management, leasing

Leasing & Sales Consultant

Real Estate SalesPosted on Nov 9
Full-timeSmyrna, GA, USANo salary listedIn-person

About the Job

Requirements

  • At least six months of sales, customer-facing, or performance-driven experience is preferred.
  • Be comfortable learning and using customer relationship management (CRM) systems to track leads and customer interactions.
  • Be organized and disciplined in follow-up, time management, and attention to detail.
  • Be motivated by targets and results, and be comfortable being held to goals.

Responsibilities

  • Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and key performance indicators.
  • Manage the sales pipeline by promptly following up with potential residents, nurturing prospects, and closing leases.
  • Use consultative selling techniques to uncover needs, present solutions, and create value for potential residents.
  • Keep customer relationship management records accurate and up to date for all potential resident interactions.
  • Monitor and report on lead activity, conversion metrics, and pipeline health.
  • Maintain timely follow-up and consistent engagement with prospects.
  • Guide potential residents through the leasing process and make it a simple, stress-free, and enjoyable experience.
  • Anticipate resident needs, offer personalized solutions, and create memorable interactions.
  • Build relationships that encourage loyalty and referrals through exceptional service.
  • Represent the community by showcasing homes and the resident lifestyle.
  • Handle objections and turn challenges into opportunities.
  • Establish, manage, and maintain marketing programs and the community's social media presence to attract and retain residents.
  • Plan and execute resident events and engagement programs that strengthen community ties.
  • Apply coaching, feedback, and best practices promptly.
  • Adjust the sales approach based on market conditions, prospect needs, and leadership guidance.
  • Maintain integrity, accountability, and reliability in all aspects of performance.
  • Maintain a polished and approachable presence that reflects the company's brand standards.

Desired Qualifications

  • A strong desire to succeed in a goal-oriented, fast-paced sales environment.
  • Confidence, persuasiveness, and a people-focused approach to building rapport.
  • Coachability, resilience, a positive attitude, and willingness to learn.
  • A polished and approachable professional presence.
  • Alignment with company values and pride in representing a premium brand experience.

About the Company

Cortland

Multifamily property development, management, leasing

Cortland develops, manages, and leases premium multifamily apartment communities across the United States. It focuses on a resident-centric, hospitality-driven approach with well-designed living spaces, extensive amenities, and proactive, high-quality service. Revenue comes mainly from leasing units, with additional income from ancillary services and amenities. Its goal is to raise the standard of apartment living by delivering personalized experiences that drive high occupancy and tenant retention in vibrant locations.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$516M
Headquarters
Atlanta, GA
Founded
2005

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