Front Desk Administrator

**Please note this is a full-time, in-office role primarily based in the 1875 N. Damen office (M-F 8:30a-5p)**

As a Front Desk Administrator, you are the person who operates a multiline telephone system to answer incoming calls and direct callers, greet customers and visitors, direct them to appropriate personnel, and support office staff by performing the following duties: 

● Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel
● Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel or department
● Answers questions about the organization and provides callers with address, directions, and other information as necessary
● Performs basic searches, updates,s and audits in the Multiple Listing Service (MLS)
● Work on specific projects assigned weekly, monthly, and quarterly.
● Create recruiting packets, listing/buyer packets, and update form drawers

● Create and maintain schedules
● Support agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT, and directs agents to the appropriate department when needed
● Receives, sorts, and routes mail; maintains and routes publications while communicating with the messenger service; coordinates inter-office deliveries
● Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
● Performs other clerical duties as needed, maintaining files, photocopying, scannin,g and collating
● Orders office and kitchen supplies
● Performs daily cleaning duties throughout the office, including the kitchen and bathrooms
● Restocking supplies throughout the office and taking weekly inventory
● Other duties and projects as assigned

What We're Looking For:

● 1-2 years of related experience
● Real estate experience a plus
● High school diploma or GED

Physical Demands:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand; stoop, kneel, crouch, and talk or hear.

Compensation:

The salary pay range for this position is $20/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, along with a full range of benefits. Base pay is based on market location. The minimum wage for the position will always be met.