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PayPay Card

Bilingual Product Manager

Product ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree in Computer Science, Engineering, or a related technical field, or at least three years of technical experience.
  • At least five years of product management experience.
  • Demonstrated success launching and iterating on complex products in a fast-paced environment.
  • Experience working closely with engineering teams and familiarity with agile development methodologies.
  • Strong analytical skills, including the ability to define key performance indicators, analyze data, and make data-driven decisions.
  • Ability to manage multiple priorities and stakeholders effectively.
  • Business-level proficiency in written and spoken English.
  • Business-level proficiency in written and spoken Japanese.

Responsibilities

  • Lead the end-to-end product lifecycle for complex initiatives, from ideation and requirements gathering through development, launch, and post-launch analysis.
  • Translate complex business requirements and user needs into clear, detailed Product Requirement Documents, user stories, user flows, and acceptance criteria.
  • Define and articulate the product vision, strategy, and roadmap for designated product areas, ensuring alignment with company objectives.
  • Collaborate with engineering, design, data, marketing, legal, compliance, and operations teams throughout the product lifecycle to ensure successful product delivery and adoption.
  • Manage project timelines, prioritize features, and navigate trade-offs to ensure timely and high-quality delivery.
  • Define and monitor key performance indicators to measure product success and identify areas for improvement.
  • Conduct market research and competitive analysis, and gather customer feedback to inform product decisions.
  • Communicate product updates, progress, and results to stakeholders at all levels, including senior leadership.
  • Develop a thorough understanding of the credit card domain, payment processing, relevant Japanese laws, and current system specifications using documents in both English and Japanese.
  • Lead initiatives in core payment processing and infrastructure, including modernization of authorization, clearing, and settlement systems and cloud migration.
  • Lead initiatives to develop and optimize lending products and user experience, improving user flexibility and accessibility.
  • Lead acquiring solutions and merchant enablement initiatives, expanding acquiring capabilities and enabling new payment acceptance methods.
  • Lead risk management and compliance initiatives, implementing and enhancing fraud detection and management systems and ensuring compliance with critical regulations.
  • Identify opportunities to streamline internal processes through automation.
  • Integrate card features and promotions within the PayPay app ecosystem to improve customer value and engagement.
  • Explore and implement generative AI solutions to improve internal operations and customer interactions.

Desired Qualifications

  • Understanding of credit card processing (issuing and/or acquiring), lending products, or risk management involving fraud, credit, or compliance.
  • Experience with regulatory compliance projects, such as anti-money laundering and countering the financing of terrorism or network mandates.
  • Experience working with fraud detection and risk management systems.
  • Experience with system modernization or cloud migration projects.
  • Experience working with external vendors and managing technical integrations.
  • Experience in the Japanese market or with Japanese payment systems or regulations.
  • Hands-on experience with artificial intelligence or machine learning applications in financial services, such as chatbots, fraud detection, or large language models using retrieval-augmented generation.

About the Company

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