Operations Specialist

Operations Specialist – Top Secret Clearance | Virginia Beach, VA
Cambridge International Systems, Inc.

Join a dynamic global team united by shared values: commitment, integrity, and perseverance. At Cambridge, you’ll work alongside top talent worldwide, tackling some of today’s most complex and critical challenges in defense and security.

We are currently seeking an Operations Specialist to support operations in Virginia Beach, VA. This is a full-time CONUS position requiring an active DoD TS/SCI clearance.
The base salary range for this role is $70,000.00 to $80,000.00 annually. The final offer will be based on relevant experience, skills, internal equity, and market data.

What You’ll Do
As an Operations Specialist, you will play a critical role in 24/7 operations that serve U.S. government missions. This role falls under Global Security Operations Center Operator within our compensation framework. You will:
•  Serve as a member of a 24/7 support team responsible for overseeing daily operations.
•  Work within a team standing a rotating watch to ensure project deliverables.
•  Monitor operations, including mission and support systems (generators, HVAC, etc.), and leverage technical tools and access to resolve issues that hinder the mission.
•  Monitor IT mission equipment, including servers, clients, routers, switches, and telecommunications cabling.
•  Provide basic troubleshooting; act as escalation manager liaison between operations and support elements for rapid restoration notification.
•  Provide timely updates to customers, Senior Leadership, and the Program Manager for situational awareness documentation.
•  Conduct pass-down briefings, maintain pass-down logs, and brief incoming watch teams; train and mentor newly assigned and junior watch standers.
•  Prepare and administer operations procedures, including ongoing updates and changes.
•  Conduct routine project status meetings with Government Project Managers and the company project team; identify challenges and risks and propose alternatives to improve processes.
•  Facilitate or participate in document deliverables, including SOPs, System Assessments, and Project Status Reports, prior to Government submission.
•  Instruct craft personnel and technical staff in systems operations, maintenance methods, safe work practices, and procedures; administer apprenticeship programs.
•  Ensure project deadlines are met and tasks remain within project scope.
•  Assist in operations and maintenance of an organization, branch, plant, or department through complex technical work and directing others as assigned.
•  Monitor surveillance systems, alarms, and video equipment in the global security operations center (GSOC).
•  Coordinate with other business units during emergencies and crisis response and communicate business information.
•  Perform maintenance and repairs to security equipment and access-control systems to ensure proper operation.
•  Complete incident reports and work orders and assist with investigations.

What You’ll Bring
Required Qualifications:

Education & Experience:
•  Minimum high school education and four (4) years of experience working in a team environment.
Clearance:
•  Must have a current and active DoD Top Secret security clearance with the ability to obtain TS/SCI.
•  Proficient with modern IT tools and infrastructure technologies.

Preferred (Nice to Have):
•  Ability to act as escalation manager liaison between operations and support elements for rapid restoration notification.
•  Initiative and ability to work in a team while keeping Cambridge management informed of shifting priorities and challenges.
•  Strong organization and attention to detail.
•  Ability to follow Standard Operating Procedures (SOP).
•  Willingness and ability to work shifts, overtime, holidays, and weekends as required.
•  Ability to establish confidence and credibility with managers and senior Navy leaders and foster open team communication.
•  Ability to work effectively with civilians, military personnel, and contractors.
•  Ability to handle multiple issues and assignments concurrently with judgment and initiative.
•  Ability to develop solutions to routine technical problems of limited scope following detailed instructions.
•  Proficiency with modern IT tools and infrastructure technologies.

Travel Requirements
•  Some overnight stays possible.

Physical & Work Environment Requirements
•  Periods of prolonged sitting and/or standing, including desk-based computer work.
•  Occasional extended work hours, including evenings or weekends, as needed.
•  Work is performed in a secure facility where personal electronic devices (including Bluetooth- or Wi-Fi-enabled devices) may be restricted.
•  Physical activities may include bending, lifting, carrying, pushing, and pulling materials, consistent with established one-person lift guidelines.
•  Use of tools and equipment as required for the role.
•  Communication with team members, customers, and stakeholders through verbal and written methods.
•  Ability to manage competing priorities, work under deadlines, and maintain attention to detail.
•  Interaction with others in dynamic environments, including situations requiring problem-solving and conflict resolution.
•  Compliance with vaccination and medical requirements for TDY/OCONUS roles as per Vaccine Recommendations by AOR | Health.mil (https://www.health.mil/Military-Health-Topics/Health-Readiness/Immunization-Healthcare/Vaccine-Recommendations/Vaccine-Recommendations-by-AOR).

Background & Security
•  Employment is contingent upon successful background investigation.
•  Drug screening may be required for federal contract compliance.

Benefits & Perks
We believe in investing in our team—both professionally and personally:
•  Medical, dental, vision, life, accident, and critical illness insurance
•  401(k) immediate vesting and match
•  Paid time off and company holidays
•  Generous tuition & training support
•  Relocation assistance
•  Sign-on and performance-based bonuses
•  Employee referral program
•  Access to Tickets at Work, EAP, wellness initiatives, and more

Join Us
If you're driven by mission, technology, and teamwork—we want to hear from you. Cambridge is growing, and this position is just one of many opportunities on our global team. Know someone perfect for the role? Referrals are welcome—both employees and non-employees may qualify for a bonus. Apply today and help shape the future of secure cloud computing for national security.

About Cambridge International Systems
At Cambridge, we recognize innovation and agility grow through teamwork. By working collaboratively, listening proactively, and engaging across functions we create solutions that build on the best ideas our employees bring to the table. We are committed to one another, to persevere in order to get the job done, and to do so with integrity every time. Learn more at www.cbridgeinc.com.

We are an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to any protected status under applicable law or other similar factors that are not job-related. We encourage all qualified individuals to apply for employment. Selected applicants may be subject to a background investigation and/or education verification.

We provide reasonable accommodation for qualified individuals with disabilities in accordance with federal, state, and local law. If you require a reasonable accommodation to participate in the application process or to perform the essential functions of the position, please contact our Recruiting Team at [email protected].