All Accor

Global hotel management, franchising, loyalty program

Guest Services Associate-Housekeeping

Janitorial ServicesUpdated on Nov 11

Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

A degree or diploma in Hotel Management is required.
At least 1 year of relevant experience is required.
The candidate must be able to anticipate and focus attention on guest needs and be professional and welcoming.
The candidate must have organizational and time-management skills.

Responsibilities

Clean all assigned guestrooms to standard.
Take initiative to add a personalized experience for the guest.
Take ownership of guests’ privacy and belongings while ensuring exceptional service.
Clean and maintain areas of responsibility according to standards and procedures.
Replenish guest supplies and ensure that guest requests are promptly attended to.
Report damage or malfunction in hotel rooms or areas to the supervisor.
Maintain equipment in a proper state of cleanliness.
Maintain a section room report and a daily productivity report.

Desired Qualifications

Previous housekeeping experience is an asset.

Job Description

GSA-Housekeeping
You are at the heart of the hotel! As a GSA- Housekeeping , you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What you will be doing:

Clean all assigned guestrooms to standard
Take initiative to add a personalized experience for the guest
Take ownership of guests’ privacy and belongings, while ensuring exceptional service
Clean and maintain areas of responsibility according to standards and procedures
Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in hotel rooms/areas to Supervisor
Maintain equipment in a proper state of cleanliness
Maintain a section room report as well as a daily productivity report

Qualifications

Your experience and skills include:

Degree or Diploma in Hotel Management
Minimum 1 year of relevant experience
Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organizational skills and time management

Additional Information

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

Recently Posted Jobs

Explore more opportunities at All Accor

See more jobs