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IHG

Global hotel company

Housekeeping Duty Manager

Full-TimeDeadline 10/30/26
$78.7k/yr+ Superannuation
Mid
Australia
In PersonWork is on Hayman Island in the Whitsundays.
Cleaning & Custodial ServicesJanitorial Services

About the job

Requirements
  • At least 1 year of previous housekeeping leadership experience; experience in luxury resorts is preferred.
  • Good IT and systems skills; proficiency in Office Suite and HUB is preferred but not essential.
  • Must be an Australian citizen or resident, or hold a visa with long-term working rights; working holiday visas are not accepted.
  • Must be able to meet the physical demands of the role, including prolonged standing, walking long distances, bending, lifting approximately 15–20 kg, and safely handling housekeeping supplies and linen in a fast-paced environment.
  • Must be confident leading large teams.
  • Experience in roster management is a bonus.
  • Must have experience training teams and giving feedback, coaching, and having difficult conversations when needed.
  • Must have strong attention to detail and be able to maintain high standards while leading a team.
Responsibilities
  • Lead the housekeeping team to maintain high standards and deliver exceptional guest experiences.
  • Train and coach team members, provide feedback, and address difficult conversations as needed.
Desired Qualifications
  • Previous housekeeping leadership experience in luxury resorts.
  • Proficiency in Office Suite and HUB; these are preferred but not essential.
  • Experience in roster management.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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