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IHG

Global hotel company

Housekeeping Duty Manager

Janitorial ServicesConfirmed live in the last 24 hours
Full-timeAustralia

About the Job

Requirements

  • At least 1 year of previous housekeeping leadership experience is required; luxury resort experience is preferred.
  • Good information technology and system skills are required; proficiency in Office Suite and HUB is preferable but not essential.
  • Must be an Australian citizen or resident, or hold a visa with long-term working rights; working holiday visas are not accepted.
  • Must be able to meet the physical demands of the role, including standing for extended periods, walking long distances, bending, lifting approximately 15–20 kg, and safely handling housekeeping supplies and linen in a fast-paced environment.
  • Experience leading large teams is required.
  • Experience training teams and providing feedback, coaching, and difficult conversations is required.
  • Strong attention to detail and the ability to maintain high standards while leading a team are required.
  • Good communication and interpersonal skills are required.

Responsibilities

  • Lead the housekeeping team to deliver excellent guest experiences and high standards.
  • Manage team rosters.
  • Train, coach, and provide feedback to team members.

Desired Qualifications

  • Previous housekeeping leadership experience in luxury resorts is preferred.
  • Proficiency in Office Suite and HUB is preferable but not essential.
  • Roster management experience is a bonus.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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