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Lendbuzz

Auto loans via data-driven credit assessment

Bilingual Internal Account Manager - Floorplan

Account ManagementConfirmed live in the last 24 hours
Full-timeIpswich, MA, USA$65k - $75k /yrIn-person

About the Job

Requirements

  • At least 1 year of experience in account management, customer service, collections, or operations.
  • Experience in automotive finance, floorplanning, or dealership operations is a major plus.
  • Comfort navigating customer relationship management platforms and portfolio management tools.
  • Professional, clear, and assertive phone and written communication, including conducting firm collection calls while maintaining positive client relationships.
  • Exceptional organization and time-management skills, with the ability to manage multiple priorities simultaneously in a dynamic setting.
  • Strong critical thinking skills and a proven track record of making sound, risk-conscious decisions.
  • Fluency in Portuguese and/or Spanish is required.

Responsibilities

  • Prospect, onboard, and establish relationships with new auto dealerships.
  • Work with the floorplan operations team to educate partners, manage credit utilization, and support day-to-day dealership account needs.
  • Review and reconcile third-party floorplan inventory audit reports.
  • Monitor daily account standings to ensure dealership payments are submitted on time.
  • Serve as the primary point of contact for dealer partners and ensure a high level of customer satisfaction with floorplan services.
  • Assess situational risks across the portfolio and make grounded operational decisions to minimize financial risk.
  • Expand the dealer network and strengthen brand awareness in the commercial auto finance space.

About the Company

Lendbuzz

Auto loans via data-driven credit assessment

Lendbuzz provides auto loans in the U.S., focusing on international students and professionals with limited U.S. credit history. Borrowers apply online; Lendbuzz uses data analytics and machine learning to assess creditworthiness beyond traditional credit scores, then coordinates with the dealership to complete the loan. Unlike traditional lenders, it uses a broader set of data to determine eligibility and rates, serving an underserved niche with an end-to-end online process. Its goal is to expand access to auto financing for international students and recent immigrants by applying data-driven credit assessments.

Company size
201-500
Company stage
N/A
Total funding
$3.1B
Headquarters
Boston, MA
Founded
2015

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