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SAIC

Technology integrator delivering defense IT solutions

Site Reliability Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours
Full-timeHalawa, HI, USANo salary listed

About the Job

Requirements

  • A Bachelor's degree and five or more years of experience, a Master's degree and three or more years of experience, or a PhD and zero years of related experience.
  • Five or more years of progressive experience in Computer Science, Networking, and Information Technology, including Systems Engineering, DevSecOps, and application lifecycle management.
  • A proven track record designing and implementing governance processes for engineering environments.
  • Experience building and maintaining dashboards, alerting, and monitoring solutions that provide real-time and historical observability into system health.
  • Strong experience administering Linux/Unix and Windows systems in virtualized and cloud environments.
  • Hands-on experience with CI/CD pipelines, configuration management, and deployment automation tools such as Kubernetes, Ansible, Terraform, and Jenkins.
  • Familiarity with cloud infrastructure such as AWS, Azure, and Google Cloud, and with hybrid cloud deployment strategies.
  • Proficiency with monitoring, logging, and alerting tools such as Alloy, Blackbox Exporter, Prometheus, Grafana, and ELK Stack.
  • Ability to lead cross-functional teams and coordinate with application providers.
  • Familiarity with modern IT frameworks and methodologies such as Agile and ITIL.
  • Understanding of business and technical alignment to achieve organizational goals.
  • U.S. citizenship and an active TS/SCI clearance.
  • IAT Level II certification.

Responsibilities

  • Ensure maximum availability, stability, and health of operational systems and required program resources supporting operations, experimentation, development, and testing, including JFN MLS operational architecture and JMIE MLS experimentation architecture.
  • Maintain availability and reliability from infrastructure through the application layer, from inception through incident resolution.
  • Proactively monitor system health, analyze trends, and predict system behavior to reduce downtime and latency.
  • Serve as the escalation point during incidents, lead troubleshooting efforts, and perform root cause analysis to reduce Mean Time to Recovery.
  • Establish and improve engineering processes and tools that report system status using platform-, data-, and application-layer logging.
  • Establish a Standard Operations Procedure to use CI/CD pipelines and automated testing tools to audit, verify, update, patch, and manage systems.
  • Develop, maintain, and automate repetitive processes to reduce manual support for daily operational verification and validation of critical operational capabilities.
  • Implement Infrastructure as Code to simplify provisioning, scaling, and fault recovery for JFN environments.
  • Establish a communications plan to keep stakeholders, program leadership, and others informed about system status.
  • Identify deficiencies in DevSecOps workflows and design solutions to support technical operations.
  • Conduct performance profiling, identify bottlenecks, and implement optimizations to improve system performance.
  • Collaborate with helpdesk staff, network engineers, and system integrators on escalation and incident-response best practices to ensure system reliability.
  • Prepare detailed reports and presentations on findings and share insights with stakeholders.
  • Stay current with developments in automated testing, distributed databases, software-defined networking, container orchestration, and DevSecOps.

About the Company

SAIC

Technology integrator delivering defense IT solutions

SAIC is a technology integrator that supports the U.S. government with engineering and IT services for defense, space, and intelligence missions. Its offerings include integrating complex systems, software, data analytics, cybersecurity, and digital engineering to help national security programs run smoothly. The company operates by combining technical expertise with large-scale government contracts, delivering end-to-end solutions from planning and development to deployment and support. Unlike many firms that focus on a single product, SAIC differentiates itself through a long history of government work, its origins as an employee-owned company, and its growth through strategic acquisitions to broaden capabilities in digital engineering, mission IT, and related services. SAIC’s goal is to enable national defense and intelligence operations by providing the technology and services needed to design, build, and maintain critical systems at scale.

Company size
10,001+
Company stage
IPO
Headquarters
Reston, VA
Founded
1969

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