W

Walmart

Sells groceries and essentials in stores and online

GM Coach

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeFuquay-Varina, NC, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • Meet one of the following minimum qualifications: two years of college; one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Complete all required job trainings and assessments, including Academy and Open Door trainings.
  • For facilities selling firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities selling only ammunition in states with specific requirements, hold a current state-issued Certificate of Eligibility when required.

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, and providing feedback through Tour to Teach.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction; lead company change efforts and provide clear expectations and guidance to implement business solutions.
  • Model and demonstrate customer service standards using the One Best Way service model, manage and support customer service initiatives, resolve customer needs and complaints, develop action plans to correct deficiencies, and lead process improvements to ensure a high-quality customer experience.
  • Drive financial performance and sales for the designated store area by reviewing profit and loss statements; assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing action plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations, promoting belonging, and recruiting qualified associates to meet staffing needs and support company growth.
  • Coordinate, complete, and oversee job-related activities and assignments; build stakeholder relationships; support plans and initiatives to meet customer and business needs; communicate goals and objectives; measure progress and accountability; address improvement opportunities; and promote adaptability and continuous learning.
  • Ensure compliance with company policies and procedures and support company mission, values, and ethics standards by implementing action plans, supporting the Open Door Policy, and guiding associates in business processes and practices.
  • Build high-performing teams and create a workplace where associates feel seen, supported, and connected; embrace differences and create opportunities for associates to thrive.
  • Work collaboratively, build trusting relationships, and communicate with impact to motivate and influence.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values, hold oneself and others accountable, and support the company's regenerative goals through belonging, waste reduction, and local giving.
  • Deliver results while prioritizing customers and members, adapting to how and when they shop, and applying the Every Day Low Price and Every Day Low Cost business models.
  • Make decisions using data, insights, and analysis; balance short- and long-term priorities and consider relevant stakeholders and communities.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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