Neurodiversity Navigator

Salary Range: 37 to 56 (Currency: USD) (Pay period: per-hour-wage)

Responsibilities

Support clients by understanding their current situation, conducting a brief assessment related to needs and potential risk concerns, providing psychoeducation relevant to the client and their needs, creating a client-centered care plan, and connecting the client to treatment or support options and resources.
Use an assessment rubric to determine whether neuropsychological testing is indicated for a given Lyra member, based on history, presenting concerns, and other factors. If testing is recommended, you will also help to assess whether a member is appropriate for virtual or in-person neuropsychological testing. 
Administer psychoeducational training to caregivers of children/teens with neurodiverse conditions in order to help them learn skills to address behavior and neurodiversity-related needs, as well as to improve caregiving strategies. 
Serve as a neurodiversity subject matter expert—providing guidance on how to best handle situations involving neurodiverse needs, consulting with cross-functional and clinical teams regarding best practices in the context of neurodiversity, and contributing to establishing strong provider partnerships.
Independently manage a caseload of complex, multi-need, neurodiverse clients, providing collaborative case management.
Successfully facilitate ongoing engagement, supporting clients as they move throughvarious levels of care, employing neuroaffirming strategies to support client readiness for treatment.
Manage client crises, providing brief risk and needs assessments, and connecting the client to treatment or crisis resources when needed. 
Respond to in-the-moment callers seeking crisis support, offering brief, evidence-based coping skills. 
Effectively and professionally communicate with clients and providers throughout the process of accessing care, via modalities such as email, phone, care portal/EHR, and videoconferencing.
Creatively troubleshoot roadblocks to offering personalized, high quality clinical care options for our clients.
Use Lyra’s proprietary matching software, as well as other methods including facilitydatabase, health plan directory, and internet searches to identify treatment options for clients, andconnect clients to the evidence-based treatment options, based on each individual client’s specific needs and preferences.
During caregiver training, administer and monitor measures to assess overall caregiver strain and stress. 
Participate in and present cases for discussion in multidisciplinary clinical consultation team meetings, when needed.
Coordinate care and communicate with clients’ health plans, billing team, and/or clinical and support teams.
Provide feedback to leadership for continuous program improvement, including suggestions to improve client experience, operational efficiencies, or outcomes.

Requirements

Master’s degree Board Certified Behavior Analyst; BCBA certification and/or independent licensure is required. We’re unable to provide supervised hours toward licensure.

Significant experience managing neurodiversity-related clinical situations (preference towards experience providing case management expertise) 

Experience providing training and/or education regarding behavior and neurodiversity-related topics to caregivers and/or clients

Deep understanding of the neurodiversity care navigation landscape at the national, state, and regional levels, for both children and adults 

Comfort in environments with constantly evolving responsibilities 

Passion for connecting individuals with excellent client-centered care and ability to provide short-term support via phone, videoconferencing, and email 

Bilingual, Spanish-speaking candidates strongly preferred, but not required

Pacific time zone (e.g., such as 9am-5pm PT, 10am-6pm PT) preferred, but not required

Candidate must be a full-time resident of the United States

As a full-time Licensed Neurodiversity Navigator, you will be employed by Lyra Clinical Associates P.C. We manage the business operations so you can focus on providing high-quality mental health care. Here are just some of our perks and benefits:

Competitive compensation for your session work and administrative work 

Comprehensive healthcare (medical, dental, vision, FSA/HSA, life and disability insurance)

Access to Lyra for Lyrians; coaching and therapy services for you and your dependents

Flexible scheduling to set your own availability for full-time hours/week

Competitive time off with pay policies, including 4 weeks vacation, sick days, and company holidays

Paid Parental Bonding Leave for birthing and non-birthing parents

401K with up to 3% matching

Employee Well-Being Program with additional perks like: fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools 

Free live and recorded webinars with CE approval from APA, ASWB, and NBCC

Malpractice liability insurance policy

Licensure renewal reimbursement—up to 5 state licenses

Opportunity for cross-licensure sponsorship and support, if eligible

A caseload of motivated clients from diverse industries and backgrounds matched with your expertise using specific search features in the care platform

A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and  a monthly technology stipend

We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected].

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