Senior Principal SQA Engineer

About Gen

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.

Together, we share a collective passion and vision to protect cosumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.

When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.

At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.If this sounds like you, we’d love you to be part of Gen.

About the Role

You'll join our Mobile Development team, building secure and highly scalable mobile apps that protect the digital lives of consumers and

small businesses. As a senior quality leader, you'll own both manual testing and automation across our mobile portfolio, and you'll drive

our releases — ensuring our deliverables ship on time and at a high quality bar. You'll work AI-first, using modern AI tools to accelerate

nearly every aspect of your day-to-day

Key Responsibilities

· Proven, hands-on SQA experience — manual testing fundamentals, test case design, test planning, defect identification and reporting

· Expertise in deriving test cases from requirements, with proactive communication to identify and resolve requirement gaps

· Strong testing methodology: functional, regression, integration, exploratory, and edge-case analysis

· Hands-on experience with mobile test automation frameworks such as Appium, Espresso, and XCUITest

· Test management and defect tracking discipline (Jira, BrowserStack)

· A relentless drive toward quality — constantly grooming the defect backlog and driving it to closure, with the goal of moving toward a zero-defect backlog

· Experience testing Android and iOS apps — native and React Native (or strong willingness and aptitude to learn the platforms on the job)

· Understanding of mobile-specific testing concerns: different form factors (varying phone sizes, tablets) and multiple mobile OS versions, plus app lifecycle, offline/sync, and performance

· An AI-native mindset — you see AI as a force multiplier for QA, not a replacement, and are ready to drive your day-to-day almost entirely through AI tools (Claude, Cursor, and similar) to accelerate test design, automation, debugging, documentation, and release coordination

· Strong written and verbal communication, with proactive, consistent follow-ups that drive items to closure without being chased

· An ownership mentality across the testing and release lifecycle, with a continuous-learning attitude toward AI tooling and mobile testing innovations

· You thrive in cross-functional collaboration and build strong relationships with product, engineering, design, and DevOps teams

About You

· Prior coding experience in Java, Kotlin, Python, JavaScript/TypeScript, or Swift; candidates without it should bring strong aptitude and willingness to learn automation and scripting on the job

· Experience driving projects, coordinating across teams, and managing release timelines

· Exposure to app store release processes (App Store Connect, Google Play Console)

· Awareness of mobile security testing concepts

· A strategic quality mindset — shaping team culture, establishing meaningful quality metrics, and driving continuous improvement

· Bachelor's/Master's in CS or related field, or equivalent practical experience

· ~10+ years in SQA, with senior/principal-level scope and impact; track record of high-quality, consumer-facing software delivery

What's Next

After you submit your application, you can expect the following steps in the recruitment process:

• TA Call

• Technical Interview

• Final Interview - Hiring Manager (Virtual or face-to-face)