Full-Time

HR and Operations Generalist

Mashgin

Mashgin

51-200 employees

AI-powered touchless self-checkout kiosks

Compensation Overview

$115k - $145k/yr

Palo Alto, CA, USA

Hybrid

Onsite at least 1 day per week; hybrid work arrangement.

Category
People & HR (1)
Required Skills
Human Resources Information System (HRIS)
Requirements
  • Experience: 5+ years of experience in HR Operations, People Ops, or an HR Generalist role, preferably in a fast-paced startup environment.
  • International Exposure: Familiarity with managing international contractors or employees through EOR platforms (e.g., Deel, Remote, or Rippling).
  • Detail Orientation: An almost obsessive attention to detail. You pride yourself on catching the small things that others miss.
  • Communication: Exceptional written and verbal communication skills. You can explain complex benefit plans or policy updates in a way that is easy to understand.
  • Discretion: Ability to handle sensitive and confidential information with the utmost integrity.
  • Adaptability: A high degree of comfort with ambiguity. You can pivot quickly when priorities shift.
Responsibilities
  • Onboarding & Offboarding: Own the end-to-end onboarding experience for new hires in the US and international team members (EOR). You’ll ensure every "Mashgin-er" feels welcomed, equipped, and ready to contribute from Day 1.
  • The Compliance Guardian: Maintain and update the Employee Handbook and company policies. You’ll keep a pulse on labor laws and compliance tracking to ensure we are protected as we scale.
  • Employee Support: Act as the first point of contact for employee inquiries regarding benefits, payroll, and general company policies. You’ll be the friendly face of HR that people turn to for help.
  • Manager Enablement: Partner with managers to navigate employee lifecycle events, including leaves of absence, promotions, and internal transfers, providing the administrative and tactical support they need to lead effectively.
  • Process Optimization: Constantly look for ways to automate or improve our internal People processes. Whether it’s streamlining our HRIS data or improving our benefits enrollment flow, you’re always looking for a better way.
Desired Qualifications
  • Experience with our tech stack (e.g., Notion, Rippling, Slack, G-Suite).
  • Deep knowledge of California labor laws.
  • A passion for AI, technology and startups.

Mashgin provides touchless self-checkout systems that use AI and computer vision to speed up purchases in high-traffic places like stadiums, airports, and event venues. The technology works by placing items on a checkout base, where AI identifies and tallys multiple items at once, delivering checkout in about 27 seconds. The company differentiates itself by focusing on fast, multi-item recognition for high-volume environments and offering hardware (kiosks) on sale or lease plus service contracts. Its goal is to reduce lines, improve customer experience, and increase operating efficiency for clients with large transaction volumes.

Company Size

51-200

Company Stage

Series B

Total Funding

$70.8M

Headquarters

Palo Alto, California

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Verifone Commander integration accesses 40% of U.S. convenience stores for rapid expansion.
  • PDI Technologies integration enables one-week deployment to 200,000+ PDI-using stores.
  • Peter Atkin as CRO and Eric Meyerson as VP Marketing drive enterprise sales scaling.

What critics are saying

  • Grabango undercuts kiosks by integrating with existing infrastructure, capturing PDI c-store deals.
  • Standard Cognition's agentic AI launches in 100 stores January 2025, stealing venue contracts.
  • Keyo biometrics partnership triggers Illinois BIPA lawsuits, halting LAX and Coors Field deployments.

What makes Mashgin unique

  • Mashgin kiosks use proprietary 3D cameras and AI for 99.9% accurate item recognition without barcodes.
  • Transactions complete in under 10 seconds, 400% faster than cashiers, boosting venue revenue 25-400%.
  • Deployed at over 2,700 U.S. locations including stadiums, airports, and convenience stores.

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Your Connections

People at Mashgin who can refer or advise you

Benefits

Competitive healthcare, dental & vision options

Competitive equity

Hybrid remote environment

Office snacks

Flexible PTO

401k

Growth & Insights and Company News

Headcount

6 month growth

-3%

1 year growth

1%

2 year growth

0%
Nevada Tech Journal
Sep 24th, 2024
Mashgin Welcomes Peter Atkin as CRO and Eric Meyerson as VP Marketing to Help Build the Future of Checkout

Mashgin welcomes Peter Atkin as CRO and Eric Meyerson as VP marketing to help build the future of checkout.

PYMNTS
May 29th, 2024
Unattended Payments Shape The Future Of Retail Transactions

Human interaction used to be essential for finalizing transactions at traditional point-of-sale locations. However, there has been a shift, with unattended payments technologies increasingly becoming indispensable in today’s fast-paced retail environment. Ellie Smith, global head of digital acceptance at Discover® Global Network, pointed to a confluence of factors propelling this trend in an interview with PYMNTS

PYMNTS
May 20th, 2024
Mashgin And Verifone Team On Ai-Powered Self-Checkout

Touchless self-checkout company Mashgin has launched a partnership with payments solution provider Verifone. The two companies’ integration, announced Monday (May 20), will let Mashgin deploy its computer vision self-checkout system via Verifone’s Commander solution, found at 40% of convenience stores in the country. According to a news release, the integration lets retailers offer faster checkouts while running payments, fueling operations and loyalty programs through one central Commander Site Controller

Cision
May 20th, 2024
Mashgin To Integrate Its Ai Self-Checkout System With Verifone Commander

"Our goal is to enable as many retailers as possible to cut lines by adding a convenient self-checkout option. The integration with Verifone's Commander system will make Mashgin an attractive option for tens of thousands of convenience retailers." – Jack Hogan, SVP of Partnerships at Mashgin

PYMNTS
Mar 25th, 2024
Biometric Ticketing Drives Stadiums’ Digital Makeover

Baseball season officially kicks off March 28, and fans are set to experience a shift in their stadium visits across the country. One such change is taking place at Citizens Bank Park, home to the Philadelphia Phillies, where facial recognition ticketing will be introduced at all main entrance gates on opening day. The implementation of this biometric ticketing system is part of the MLB’s broader initiative to introduce its Go-Ahead Entry facial authentication technology across all stadiums league-wide during the 2024 season. Other teams, including the Houston Astros, are planning to deploy the system starting on opening day, with more expected to adopt it throughout the season