Full-Time

Vice President of Business Systems & AI

Tekmetric

Tekmetric

201-500 employees

Cloud-based shop management for auto repair

No salary listed

Remote in USA + 1 more

More locations: Houston, TX, USA

Hybrid

Travel is expected, including several company and team offsites each year.

Category
Business & Strategy (1)
Required Skills
ERP
CRM
Data Analysis

Get referred to Tekmetric

See people who can refer or advise you

Requirements
  • The candidate must have 10+ years of experience in business systems, information technology, or enterprise applications, including several years leading the function at a high-growth company.
  • The candidate must have a proven track record streamlining and consolidating a sprawling technology stack into a coherent and scalable environment.
  • The candidate must have deep hands-on knowledge of core SaaS business systems, including customer relationship management, enterprise resource planning, financial systems, human resources information systems, and integration layers.
  • The candidate must have strong financial and commercial judgment, including total cost of ownership analysis, negotiation, and presenting a roadmap to a chief financial officer.
  • The candidate must have experience building and leading teams from a small footprint, ideally in SaaS or another fast-moving software environment.
  • The candidate must be comfortable operating with ambiguity and taking action.
  • The candidate must have cross-functional communication skills and be able to work between executive readouts and working sessions with administrators.
Responsibilities
  • Set and drive the enterprise systems strategy and multi-year roadmap across go-to-market, Finance, People, and Operations, tied directly to company priorities.
  • Audit the current technology landscape, identify redundancy and gaps, and lead efforts to streamline, consolidate, and rationalize the technology stack.
  • Own the architecture and integration of core business systems so data flows cleanly across teams.
  • Identify and prioritize opportunities to embed artificial intelligence into core business systems and workflows, evaluating data privacy, security, and governance risks before production deployment.
  • Establish governance for system selection, implementation, and spending.
  • Partner with the chief financial officer on technology investment decisions, total cost of ownership, vendor strategy, and contract negotiation.
  • Build and lead a high-performing Business Systems team, including administrators, analysts, and engineers, as the function scales.
  • Own data integrity, reporting infrastructure, and the foundations required for trustworthy business analytics.
  • Define and uphold standards for security, access, and compliance across business applications.
  • Translate business stakeholder needs into scalable system solutions and challenge cases where process problems are presented as tooling problems.

Tekmetric provides a cloud-based shop management system for auto repair shops in the US and Canada. It centralizes shop operations with automated reports, digital vehicle inspections with photos and videos, and trend insights, and it connects with OEC RepairLink to streamline OE dealer interactions. The system is sold on a per-shop monthly subscription, not per user, and it leverages an ecosystem of about 30 industry partners for integrated workflows. Its goal is to help shops improve efficiency, transparency with customers, and profitability by moving from paper-based processes to digital records.

Company Size

201-500

Company Stage

Early VC

Total Funding

$1.6M

Headquarters

Houston, Texas

Founded

2015

Get referred to Tekmetric

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Tekmetric Digital Ads showed $3,865 revenue from $381 spend in early access.
  • Tekmetric Phones beta and RingCentral integration deepen advisor context and customer retention.
  • July 12, 2026 Capital Financing, backed by Stripe Capital, adds monetization.

What critics are saying

  • Late 2026 product sprawl invites incumbents like Mitchell1, CCC, and Cox Automotive.
  • Tekmetric still depends on RingCentral, Stripe Capital, and OEC integrations for core features.
  • If shops churn, the benchmark moat collapses and Shop Index loses credibility fast.

What makes Tekmetric unique

  • Tekmetric’s unified shop system spans inspections, repairs, ads, phones, marketing, and financing.
  • July 7, 2026 Shop Index benchmarks 15,000 shops on ARO, car count, margins.
  • Jared Haleck joined April 2026, tying product strategy to auto-repair workflow expertise.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Remote Work Options

Flexible Work Hours

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Life Insurance

Disability Insurance

Wellness Program

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

1%

2 year growth

0%
Yahoo Finance
Jul 7th, 2026
Tekmetric launches free benchmarking tool for auto repair shops using data from 15,000 nationwide locations

Tekmetric has launched the Tekmetric Shop Index, a free benchmarking tool for auto repair shops across the United States. The platform allows shop owners to compare their performance against top-performing shops nationwide or within their state, with no account required. The tool measures four key profitability metrics: average repair order, car count, parts margin and effective labour rate. Shop owners can enter their data and instantly see anonymous comparisons drawn from Tekmetric's network of more than 15,000 shops. "You can't improve what you're not measuring," said Sunil Patel, Tekmetric's founder and CEO. The company aims to provide real industry data to help shop owners identify growth opportunities and make informed business decisions. Results remain private and anonymous for all users.

Business Wire
Apr 13th, 2026
Tekmetric launches digital ads and phone tools for 14,000 auto repair shops

Tekmetric, a platform used by over 14,000 auto repair shops in the US, has launched two products to help shops attract customers and manage phone calls. The company unveiled Tekmetric Digital Ads and Tekmetric Phones at its Tektonic 2026 conference in Houston. Digital Ads helps shops appear in local search results on Google Maps and Yelp. Early campaigns show strong returns, with one generating $3,865 in revenue from $381 in ad spend. The product is currently in early access, with general availability planned for summer 2026. Tekmetric Phones, integrated with RingCentral, displays customer history and vehicle details before advisors answer calls. The product is now in beta for existing RingCentral users and requires Tekmetric's shop management system.

AftermarketNews
Nov 12th, 2025
Tekmetric Appoints Jared Haleck as Chief Product Officer

Tekmetric appoints Jared Haleck as chief product officer. Tekmetric announced the appointment of Jared Haleck as its first chief product officer. The company said the new role shows Tekmetric's commitment to driving innovation and improving product capabilities. "Great product is our highest priority, and discipline matters," said Sunil Patel, founder and CEO of Tekmetric. "Under Jared's leadership, we'll double down on shipping tools that continue to impact shop owners' bottom line: speed to estimate, bay efficiency, accurate job costing and bringing customers back to the shop. We're excited for Jared's leadership to sharpen that focus and speed our delivery." Chief product officer to lead product strategy and growth. As chief product officer, Haleck will lead Tekmetric's product strategy and roadmap. He will help shop owners gain clearer visibility into operations, improve profitability and deliver a better customer experience. His background in AI, VoIP and workflow automation will drive Tekmetric's mission to help auto repair shops thrive by providing the means to be better every single day, the company said. "Tekmetric has built something truly special, a platform that empowers shop owners to succeed," said Haleck. "I'm honored to join a team so focused on the people who keep our communities moving. Everything we build will map to the results shop owners care about: higher ARO, more cars through the door, faster turnaround and happier customers." Haleck brings deep product experience and industry connection. Haleck has led product teams at Suralink, Kantata and Mavenlink. At those companies, he delivered workflow and performance innovations for small businesses and global enterprises. Earlier, he led product development at InsideSales.com and helped pioneer modern digital sales technologies for distributed B2B teams. Before starting his professional career, he worked in his family's tire and auto repair shop - a connection to the industry he'll now serve.

Ratchet+Wrench
Oct 1st, 2025
Tekmetric Unveils Marketing Solution to Assist Auto Repair Shops in Driving Repeat Business

Tekmetric, an auto repair platform used by more than 11,000 shops nationwide, today announced the launch of Tekmetric Marketing, a new add-on solution that enables shop owners to engage and keep customers coming back automatically from the same system they already use to run their business.

Tekmetric
Sep 4th, 2025
Tekmetric Mobile App Wins 2025 MOTOR Top 20 Award

Tekmetric User Group is proud to share that the Tekmetric Mobile App has been named a winner of the 2025 MOTOR Top 20 Award, an honor that recognizes the 20 most innovative and impactful tools and technologies shaping the automotive industry.