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Full-Time

Enterprise Account Executive

Confirmed live in the last 24 hours

Assembled

Assembled

51-200 employees

Optimizes workforce management for customer support

Data & Analytics
Consulting
Enterprise Software

Compensation Overview

$130kAnnually

+ Stock Options

Senior, Expert

California, USA + 1 more

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Communications
Marketing
Requirements
  • Minimum of 5 years of closing experience selling a SaaS product
  • Experience closing complex deals with multiple c-suite stakeholders
  • High attention to detail with strong verbal and written communication skills
  • Desire to learn Assembled's technical product and effectively communicate the platform’s value to potential customers
  • Highly motivated self-starter who is eager to learn, open to feedback and excited about building a business ground up
  • Team player who is highly collaborative, goal-oriented, and resourceful within their sales processes
  • Comfortable working in a rapidly changing environment
Responsibilities
  • Identify high-potential businesses and verticals and develop and execute outbound strategies to bring them to Assembled
  • Demonstrate an ability to multithread and access C-level executives
  • Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
  • Run effective sales processes from start to finish — including demos, negotiation, security and procurement
  • Be a trusted advisor to prospective customers
  • Work cross-functionally with Customer Success, Marketing and Engineering to ensure customers are onboarded and set up for success
  • Use your learnings to build and iterate on our sales philosophy, playbook and processes

Assembled offers a platform that enhances workforce management for customer support teams through advanced scheduling, real-time monitoring, and data analytics. The platform uses artificial intelligence and automation to track agent adherence to schedules and provide real-time performance data, helping businesses maintain high service uptime. Unlike its competitors, Assembled focuses specifically on the customer support sector, aiming to reduce operational costs and improve agent productivity. The company's goal is to ensure that support teams are effectively managed to enhance overall customer satisfaction.

Company Stage

Series B

Total Funding

$70.7M

Headquarters

San Francisco, California

Founded

2018

Growth & Insights
Headcount

6 month growth

0%

1 year growth

7%

2 year growth

32%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $51M Series B funding round led by New Enterprise Associates positions Assembled for significant product development and market expansion.
  • Assembled's focus on reducing operational costs and improving agent productivity can lead to higher customer satisfaction and retention rates.
  • The company's AI-driven approach to workforce management offers a cutting-edge solution that can attract tech-savvy clients looking for innovative ways to optimize their support operations.

What critics are saying

  • The competitive landscape in workforce management and customer support is crowded, requiring Assembled to continuously innovate to maintain its edge.
  • Dependence on a subscription-based model means that customer churn could significantly impact revenue and growth.

What makes Assembled unique

  • Assembled leverages AI and automation specifically for customer support workforce management, unlike broader WFM solutions that may not cater to the unique needs of support teams.
  • The platform's real-time monitoring and adherence reports provide actionable insights that are crucial for maintaining high service uptime, setting it apart from competitors.
  • Assembled's subscription-based model ensures continuous revenue, allowing for ongoing product enhancements and superior customer support.

Benefits

Competitive compensation and equity package

Insurance coverage

401(k)

CSA Credit

Stipend for use at any Assembled customer

Professional development stipend

Wellness stipend