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StepStone Hospitality

Manages hotels and restaurants for property owners

Night Audit

Hotel Guest ServicesConfirmed live in the last 24 hours
Part-timeCanonsburg, PA, USANo salary listedIn-person

About the Job

Requirements

  • Must have comprehensive knowledge of service standards, guest relations, and etiquette.
  • Must have comprehensive knowledge of applicable federal, state, and local health and safety regulations.
  • Must have comprehensive knowledge of English to communicate effectively with guests and associates.
  • Must have excellent mathematical and computer skills.
  • Must be able to lift and pull at least 20 pounds, push, bend, stoop, reach upward, and perform manual dexterity tasks.
  • Must be able to hear, write, and type.
  • Must communicate effectively with guests, vendors, and associates.
  • Must adhere to applicable federal, state, local, safety, and health standards, and follow company and hotel policies and procedures.
  • Must accurately report information.

Responsibilities

  • Run audit reports and journals from all credit card and computer systems.
  • Input revenue, expenses, and allowances to generate required daily reports, including the Guest Ledger Summary and Daily Activities Summary.
  • Balance revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
  • Make corrections and adjustments and handle computer issues that arise.
  • Ensure reports and backup vouchers are complete and filed properly.
  • Distribute copies of daily work documentation and reports to the appropriate departments.
  • Review and correct discrepancies in the Front Desk System.
  • Coordinate with the front desk closing to facilitate file maintenance and system resets for the next day’s operations.
  • Assist with the design and preparation of statistical reports and presentations as needed.
  • Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
  • Attend required hotel meetings.

About the Company

StepStone Hospitality

Manages hotels and restaurants for property owners

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Providence, RI
Founded
2009

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