QUALITY ASSURANCE

What We Do

The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.

What You’ll Do

People within the QA Engineer career track work with product owners, developers, and QA management to define acceptance criteria, identify risks, and plan testing coverage for upcoming features/releases. You will develop and implement automation test strategies and utilize technical tooling to expand breadth and add depth to QA coverage of multiple features in a dynamic and fast-paced environment. You will facilitate functional, qualitative, and performance testing efforts while using a mix of manual and technical testing skills to execute a variety of testing techniques across your product to analyze and report on quality. You are expected to work in a highly autonomous environment embedded on a specific team or product while working closely with designers, engineers, and production staff, using a combination of quality assurance, data analysis, and technical skills to drive appropriate testing techniques early on in development through release cycles and beyond.

In this role, you will

• Working with product owners, developers and QA management to define acceptance criteria, identify risks, and plan testing coverage for upcoming features / releases
• Examine technical gaps and automation initiatives between geographically distributed teams, vendors, and agencies to deliver the highest quality product
• Building test strategies and test plans to cover multiple features in a dynamic and fast-paced environment
• Using a mix of manual and technical testing skills to execute a variety of testing techniques across your product to analyze the quality of said product while troubleshooting reported defects and internal issues
• Reporting and tracking for data quality, and using that data to drive conversations around product quality and development health, supporting developers before, during, and after deployments.
• Test communications between the client and backend services

What we’re looking for

• 3+ years of professional QA experience
• Computer Science Bachelor’s Degree or 2+ years professional coding experience
• Previous experience creating tools or automation using Python, C++ and/or C#
• Strong communication skills and ability to confidently collaborate with senior members on technical topics and features
• Previous experience working with data and/or analytics preferred but not required
• Software/games testing experience in a fast paced environment
• Technical understanding of web, mobile, XR, or game technologies, including automation, functional, qualitative, and performance against consistently iterative development

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.