ClearCourse

Software and payments solutions for SMEs

OTC Associate

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeManchester, UKNo salary listedHybrid

About the Job

Requirements

Experience in credit control, collections, or accounts receivable.
Confident, professional communication, including during difficult conversations.
A methodical, detail-focused approach with good reconciliation skills.
Good organisation and the ability to prioritise a busy portfolio.
Sound judgement on credit risk, and good Excel and finance systems skills.

Responsibilities

Proactively collect debt across assigned ledgers, prioritising by ageing, risk, and payment behaviour.
Escalate high-risk accounts, potential bad debts, and insolvencies to the O2C Lead.
Document and follow up every customer commitment to pay.
Own disputes and invoice queries through to resolution, working with colleagues to remove barriers to payment.
Carry out statement reconciliations and investigate account discrepancies.
Support the Sales Ledger team with payment allocation and remittance advice.
Keep customer master data accurate and complete.
Run credit checks, open new accounts, and recommend credit limit changes.
Take part in debt review meetings with Sales, Operations, Customer Success, and Finance.
Record all collection activity in the CRM and support audit requests.
Find ways to reduce manual effort and improve the customer experience.

Desired Qualifications

Experience with NetSuite or a similar ERP.
Experience in a shared services or B2B software environment.

OTC Associate

ClearCourse · Manchester, United Kingdom (Hybrid) · Contract · Posted 2026-11-05

Workplace: hybrid

Department: ClearCourse Group

Description

Order to Cash Associate | Manchester | ClearCourse Group
Temp | Full-time | Competitive base salary

Fancy a role where you own your own portfolio, build great customer relationships and have a direct impact on cash flow?

ClearCourse Group is looking for an Order to Cash Associate to join our Manchester team, reporting to the Head of OTC. You’ll manage a portfolio of customer accounts to maximise cash collection, minimise overdue debt and resolve disputes, while keeping account records accurate and up to date.

Requirements

What you’ll be doing

You’ll be the friendly, professional voice that gets invoices paid. That means:

Proactively collecting debt across your assigned ledgers, prioritising by ageing, risk and payment behaviour
Escalating high-risk accounts, potential bad debts and insolvencies to the O2C Lead
Documenting and following up every customer commitment to pay
Owning disputes and invoice queries through to resolution, working with colleagues to remove barriers to payment
Carrying out statement reconciliations and investigating account discrepancies
Supporting the Sales Ledger team with payment allocation and remittance advice
Keeping customer master data accurate and complete
Running credit checks, opening new accounts and recommending credit limit changes
Taking part in debt review meetings with Sales, Operations, Customer Success and Finance
Recording all collection activity in our CRM and supporting audit requests
Finding ways to reduce manual effort and improve the customer experience

What you’ll bring

Experience in credit control, collections or accounts receivable
Confident, professional communication, including on difficult conversations
A methodical, detail-focused approach with good reconciliation skills
Good organisation and the ability to prioritise a busy portfolio
Sound judgement on credit risk, and good Excel and finance systems skills

Bonus points if you’ve got:

Experience with NetSuite or a similar ERP
Experience in a shared services or B2B software environment

Benefits

Ready to join us?

If you’re organised, personable and enjoy turning overdue into paid, we want to hear from you.

Apply now and help keep the cash flowing across a growing group.

Apply

Apply at ClearCourse

About the Company

ClearCourse

Software and payments solutions for SMEs

ClearCourse combines software and payments services to help small and medium-sized businesses run more efficiently. It offers more than 30 software solutions across five divisions (Business Services, Events & Leisure, Membership Services, Payments, and Retail & Hospitality) that SMEs rely on to manage their operations. The company’s payments platform works by integrating its software with other systems, making it easier for customers to use payments within their existing tools. ClearCourse differentiates itself by focusing on an integration-first approach, with a mission to improve through combining great people and products and by working “better together.” It is guided by its FAIR values—Future-Proofed, Approachable, Integrity, Responsible—and aims to grow into a leading software and payments business that serves thousands of customers across the UK and Ireland.

Company size: 201-500
Company stage: Growth Equity (Venture Capital)
Total funding: $21.3M
Headquarters: London, United Kingdom
Founded: 2018

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