Medical Assistant

Where You’ll Work

Founded in 1926, Dignity Health - Glendale Memorial Hospital and Health Center is a 334-bed, acute care, nonprofit hospital. Serving over 70,000 patients annually, the hospital offers a full complement of services including a Level III NICU, heart care, wound care and surgical services. Additionally, Glendale Memorial Hospital has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and a SRC Center of Excellence for Robotic Surgery and Colorectal Surgery.  One Community. One Mission. One California 

Job Summary and Responsibilities

As our Medical Assistant, you'll keep the day running smoothly and efficiently for your patients and clinical team.

Every day, you will take the lead on proactively preparing patient charts, ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have multiple patients daily depending on the number of physicians are on-site.

Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients.

• Demonstrates adherence to the Standards of Conduct Requirements. -Completes and turns in the SOC acknowledgement card -Fulfills compliance education requirements as directed by the Compliance Department
• Meets annual competency requirement prior to evaluation date.
• Prepares examination rooms for the provision of patient care according to service types. Orders and maintains supplies for the examination rooms: cleans and disinfects exam room, table and equipment. Maintains expiration dates of supplies, and equipments. Daily monitors and records refrigerator temperature on appropriate log. Maintains abnormal lab results, and pap logs.
• Assists providers in prioritizing which patients are to be seen: emergency, urgent and routine as well as phone triage. Coordinates flow of patients through the Back Office.
• Takes vital signs: TPR, BP, height and weight and documents in the patient's medical record. Takes patient histories, medication intake/discharge list, clinical complaints and documents in the patient's medical record. Collects urine dipstick, labs, and places PPD as ordered, and records results in patient charts and appropriate logs including daily/monthly Quality Control (POCT-Point of care testing) log. Assures laboratory results are available, reviewed and signed by the mid-level provider or physician in a timely manner.
• Assists the physician and mid-level providers with pelvic examinations and minor procedures. Assists client in problem solving and scheduling of appointments and classes as needed. Conducts follow-up phone calls with client and documents accordingly. Maintains the integrity and the orderliness of the charts/files.

Job Requirements

Required

• Trained from an accredited MA program
• Minimum of 1 year of clinical experience inhospital, clinic or physician's office.
• Experience with obtaining treatment authorization requests, verification of insurance status, and refilling prescription requests.
• Phlebotomist: CA
• Basic Life Support - CPR

Preferred

• Experience with computerized software programs, such as Meditech, Microsoft Office and Google Workspace programs
• Bilingual (English/Spanish or English/Armenian)