Full-Time
Sales Engineer
Posted on 7/31/2025
Carbyne
51-200 employees
Cloud-based platform for real-time emergency communications
No salary listed
No H1B Sponsorship
Atlanta, GA, USA
Hybrid
Must reside near a major airport hub; travel approximately 50% for onsite customer meetings.
 Sales & Solution Engineering (1) |
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- 3+ years of Sales Engineering experience, with a focus on identifying customer requirements and technical sales within telecommunications environments.
- Bachelor’s Degree or equivalent professional experience.
- Demonstrated ability to provide detailed product demonstrations and address customer objections as a Subject Matter Expert.
- Working knowledge of IP Networking, IP Telephony, and enterprise SaaS deployments.
- Ability to position robust cloud solutions, with a strong preference for AWS.
- Demonstrated track-record of winning complex technical deals through value engineering and clear competitive differentiation.
- Experience collaborating effectively with cross-functional teams to construct compelling technical proposals and accelerate deal closure.
- Ability to travel approximately 50% for onsite customer meetings.
- Must reside near a major airport hub.
- Ability to thrive in a dynamic, fast-paced environment while simultaneously supporting multiple government and enterprise sales cycles.
- Collaborate with Account Executives to develop and execute sales strategies for Carbyne's public safety software solutions tailored to meet a prospective customer’s needs.
- Translate customer requirements into clear solution overviews and conduct compelling product demonstrations tailored to specific client requirements.
- Conduct and complete site surveys and other technical documentation required for solution design. Collaborate with Solution Architects by providing accurate customer infrastructure details and assisting the sales team in preparing tailored proposals and supporting materials.
- Assist in responding to Request for Proposals (RFP) using expert product knowledge to ensure accurate, compelling, and complete representations of product capabilities.
- Build and maintain strong relationships with key stakeholders.
- Partner closely with Solution Architects, Product, and Marketing teams to communicate customer needs and feedback into actionable product requirements.
- Provide customers with guidance related to the onboarding process to ensure successful and seamless solution expectations.
- Maintain comprehensive knowledge of emerging industry trends in emergency response technology and public-safety solutions.
- Exceptional ability to uncover deep technical pain points and expertly translate them into tangible solutions.
- Good understanding of the MEDDPICC process.
- Experience leading technical whiteboarding sessions and conducting operational deep dives with clients.
- Proven capability to influence technical decision-makers and navigate complex stakeholder environments.
- Experience or understanding of the complex needs of surrounding public-safety communications and environments.
Carbyne provides a cloud-based communications platform tailored for mission-critical centers like call centers and emergency response teams. Its suite of real-time data and collaboration tools is built on a single secure platform to collect and distribute crucial information as events unfold, helping teams handle calls more quickly and manage higher volumes. Unlike generic contact-center software, Carbyne focuses on live information sharing and decision support for critical incidents, including a PSAP assessment to help potential clients understand fit and impact. The company’s goal is to improve operational efficiency and response effectiveness, potentially saving lives by delivering timely, reliable information to responders and operators.
Company Size
51-200
Company Stage
Acquired
Total Funding
$931.9M
Headquarters
New York City, New York
Founded
2014
Simplify's Take
What believers are saying
- Axon's $625M acquisition provides distribution through established police body camera and Taser customer base nationwide.
- MWCOG regional contract enables rapid procurement by 911 centers without separate bids, accelerating adoption.
- AT&T-led $100M funding round with CIA Director Petraeus validates technology and funds expansion into Mexico, India, Ukraine.
What critics are saying
- Epstein funding scandal triggers PSAP contract cancellations; Miami-Dade, North Miami Beach, FHP terminating $1.5M+ in contracts.
- CFIUS national security review blocks government contracts due to Israeli founders and undisclosed foreign investor ties.
- Axon faces SEC scrutiny over acquisition misrepresentation; potential divestiture or litigation damages Carbyne's market position.
What makes Carbyne unique
- Cloud-native 911 platform with real-time video, AI analytics, and multilingual capabilities integrated into Axon's unified public safety ecosystem.
- Approved vendor under Metropolitan Washington COG's five-year IDIQ contract serving 24 governments across D.C., Maryland, Virginia.
- Processes 250+ million data points annually with 99.999% inbound 911 call handling uptime across U.S. deployments.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Unlimited Paid Time Off
Paid Sick Leave
Wellness Program
Company News
Miami-Dade police, FHP and others contracted with tech startup funded by Epstein. March 19, 2026 1:18 PM Gift Article Roughly seven years after Jeffrey Epstein pleaded guilty to two prostitution charges in Palm Beach County in 2008, he secretly invested $1 million in an Israeli security technology startup that had signed deals with multiple law-enforcement agencies in Florida, including the Miami-Dade Police Department. The Florida Highway Patrol, the Florida Fish and Wildlife Conservation Commission and North Miami Beach Police also inked contracts with Carbyne, which developed an app that allows 911 callers to share videos with 911 dispatchers, enabling first responders to get a preliminary assessment of the scene. Miami-Dade County spent nearly $2 million on a three-year contract with Carbyne in September 2021 for the Miami-Dade Police Department, now Sheriff's Office, to test the system. The agency told the Miami Herald it didn't have any active contracts with Carbyne. The county mayor's office told the Herald that the contract had been awarded through the standard procurement process, which does not include a review of a company's investors. North Miami Beach's police department uses an application similar to the one contracted by the Miami-Dade Sheriff's Office, the company said in a March 2024 release announcing the deal. Commander Nichole Camacho of the city's police department called Carbyne's system a "game changer" that would ensure officers had the "right information to respond quickly," the release said. The agency told the Herald that its contract was worth around $600,000 and was in place until 2029. Florida Highway Patrol undertook a project, dubbed the "Desk Trooper" program, in late 2024 in which state troopers used Carbyne's technology to remotely respond to minor road accidents on the Central Florida Expressway in greater Orlando. The expressway authority - a state agency - paid roughly $900,000 as per the contract, which will expire in October, according to a copy of the contract the Herald obtained through a public records request. The Fish and Wildlife Commission declined to answer the Herald's questions about its contract with Carbyne. The Herald's findings about Epstein's involvement in Carbyne is based on the millions of pages of Epstein records recently released by the U.S. Justice Department. The Arizona-based security tech giant, Axon, acquired Carbyne for $625 million last year. Axon is best known for making police body cameras and Tasers. It is unclear whether Axon knew that Epstein had been an early investor. Axon's filings to the Securities and Exchange Commission and earnings calls from the time around the acquisition do not mention the disgraced financier. Axon did not respond to the Herald's multiple requests for comment. Connections with ex-israeli prime minister. Epstein's investment in Carbyne was brokered by former Israel prime minister Ehud Barak, with whom he shared a years-long relationship. Carbyne, initially named Reporty Homeland Security, was founded by a group of Israelis with backgrounds in the country's military and intelligence services. The privately held company launched in the spring of 2015 in Israel. Today it is headquartered in New York with offices in Tel Aviv. Barak was an early investor in Carbyne and board chairman but the released records show that at least $1 million of his funds came from Epstein's Southern Trust Company. Epstein first started conversations with Barak about a possible investment in December 2014, according to the records, roughly five months before the startup's launch. "I assume that by Monday evening we will be ripe for decision on th= investment. Most probably a positive one," wrote Barak in a Dec. 18, 2014, email to Epstein. "PI [sic.] make the proper preparations." Epstein sent the funds to one of Barak's holding companies in March 2015. Nicole Junkermann invested another $500,000, the released records show. Junkermann, a German countess and entrepreneur, had a decades-long relationship with Epstein and according to the released documents, shared sexually explicit messages with him. The company was valued at $4.5 million at the time of the investments by Epstein and Junkermann, the records show. The released records also include some of the company's financials. None list Epstein as an investor. Keep the investment quiet. An email about the investment from Darren Indyke, Epstein's personal attorney, indicates that Epstein did not want his involvement made public. "I thought we did not want your name associated with this investment," wrote Indyke in March 14, 2019, missive to the financier about whether they should reveal his identity to Carbyne. Barak disputed the characterization of Epstein's investment as "secret" through a statement by his attorney Bruce Goodman. The attorney said in a March 11 email to the Herald that Epstein's Southern Trust was one among several limited partners, had no role in Carbyne's "management or decision making" and exercised its right to remain confidential. "All of Mr. Barak's business activities, including those related to Reporty/Carbyne, were conducted with the advice of legal counsel, in compliance with all laws and regulations," Goodman wrote in the email. Epstein's correspondences show he received regular updates about the company until March 2019 - just months before federal agents in New York arrested him on July 6, 2019, on two counts of sex-trafficking of minors. He was found dead in his cell at the federal detention center in Manhattan on Aug. 10, 2019, a month later. The medical examiner ruled that his death was a suicide by hanging. Barak stepped down from Carbyne's board in April 2020. The company did not specify a reason. Carbyne did not respond to the Herald's queries about whether senior company officials knew that Epstein had been an investor. Miami Herald Shirsho Dasgupta combines traditional reporting with data analysis to produce high-impact stories and accountability journalism. He won a Sigma Delta Chi Award in 2025 and was named finalist for both Livingston and Scripps Howard awards in 2024. His stories have spurred investigations, influenced legislation and received numerous awards and citations from the National Press Foundation, Investigative Reporters and Editors, the Society for Advancing Business Editing and Writing and others.
Carbyne chosen by Metropolitan Washington COG to power next-generation 911 across the National Capital Region. PR Newswire Carbyne named one of four approved vendors under MWCOG's regional contract for cloud-native 911 call handling. NEW YORK, March 17, 2026 /PRNewswire/ - Carbyne, a global leader in cloud-native public safety technology, today announced it has been selected as one of only four approved vendors under the Metropolitan Washington Council of Governments' (COG) 911 Call Handling System. COG, which represents 24 local governments across the Washington, D.C. metropolitan area, leads collaborative planning on regional public safety and emergency communications. This initiative aims to modernize emergency communications across the National Capital Region with next-generation, cloud-based solutions. The five-year Indefinite Delivery/Indefinite Quantity (IDIQ) contract, with two optional five-year renewals, serves as a cooperative purchasing vehicle, allowing 911 centers across Washington, D.C., Maryland, and Virginia to procure Carbyne's i3-compliant platform quickly and compliantly, without issuing separate bids. "COG's selection is a strong endorsement of our cloud-native approach to public safety," said Amir Elichai, CEO at Carbyne. "It gives agencies throughout the capital region a more efficient path to modernization, replacing legacy systems with secure, interoperable, and resilient infrastructure purpose-made for next-gen 911." Built on secure, government-grade cloud infrastructure, Carbyne's platform supports advanced capabilities such as real-time location sharing, live video, text-to-911, and AI-powered analytics. These innovations enable call takers and dispatchers to make faster, more informed decisions, strengthening situational awareness and coordination across multiple jurisdictions. The COG award adds to a growing list of Carbyne partnerships with leading public safety agencies nationwide. The company's technology helps emergency communication centers increase resiliency, enhance cybersecurity, and reduce maintenance costs tied to legacy systems, all while delivering a better experience for the citizens they serve. Through the COG designation, participating agencies gain pre-approved access to Carbyne's technology, streamlining procurement, strengthening regional interoperability, and accelerating the shift toward data-rich, cloud-based emergency response. About Carbyne Carbyne is setting a new standard for how the world responds to emergencies. Our cloud-native platform - built for speed, clarity, and action - uses AI to help emergency responders move faster, see more, and make confident decisions when lives are on the line. Carbyne connects responders with real-time data, live video, multilingual transcription and translation, and intelligent tools that streamline complex workflows and enhance coordination. Deployed across dozens of jurisdictions, integrated with leading public safety systems, and trusted to process over 250 million data points annually with 99.999% inbound 911 call handling uptime in the U.S., Carbyne delivers resilience at scale. With global reach and an unrelenting focus on impact, we help communities stay safer, better prepared, and more connected - because every second matters, and every person counts. Learn more at Carbyne.com.
Axon announced it will acquire Carbyne, enhancing its public safety technology by integrating Carbyne's cloud-native 911 platform. This acquisition aims to modernize emergency communications, providing a connected and intelligent 911 system. The new Axon 911 platform will offer real-time intelligence from call initiation to resolution, improving emergency response and outcomes.
Carbyne named in prestigious Duns100 list of Best Startup Companies to Work for in Israel. News provided by. Cloud-native emergency communications leader recognized for workplace excellence amid record growth and innovation. TEL AVIV, Israel, Oct. 28, 2025 /PRNewswire/ - Carbyne, a global leader in cloud-native public safety technology, today announced it has been named in the 2025 Duns100 list of Best Startup Companies to Work for in Israel, ranking #6 on the prestigious annual list. This recognition highlights Carbyne's commitment to fostering an exceptional workplace culture while delivering transformative AI-powered emergency response solutions. The rankings are determined through rigorous evaluation conducted by Dun & Bradstreet Israel Group economists considering a range of criteria. Carbyne's more than 200 employees globally are consistently developing groundbreaking technologies for emergency call centers worldwide, providing career opportunities to work on life-saving innovations that have real-world impact. This dynamic work environment is fueling Carbyne's mission to transform how the world responds to emergencies. "The Duns100 recognition reflects the incredible talent and dedication of our team," said Amir Elichai, Co-Founder and CEO at Carbyne. "At Carbyne, our people are working on technology that saves lives every day, and that sense of purpose drives everything we do. This achievement was made possible by passionate professionals who are committed to innovation and making a real difference in public safety. We're proud to create an environment where our team can push boundaries and turn bold ideas into reality." The Duns100 recognition comes during a year of exceptional momentum for Carbyne. In July 2025, the company raised $100 million in new financing to accelerate development of its AI-powered 911 emergency call handling platform. The funding round, which included participation from AT&T Ventures, Axon Enterprise, Cox Enterprises, Global Medical Response, and other leading investors, represented a strong vote of confidence in Carbyne's vision and execution. This growth has been fueled by the company's remarkable performance metrics, including 477% year-over-year growth in APEX annual recurring revenue and a 105% increase in APEX platform customers, demonstrating surging demand from emergency call centers transitioning from legacy infrastructure to cloud-native systems. Today, Carbyne serves nearly 300 sites worldwide across 23 U.S. states and six countries, with more than 7,000 call takers using the platform globally. The company's cloud-native platform processes over 250 million data points annually with 99.999% call handling uptime in the U.S., delivering AI-powered intelligence that helps emergency responders make confident decisions when every second counts. For more information on how to join Carbyne, visit the Careers page. About Carbyne Carbyne is setting a new standard for how the world responds to emergencies. Our cloud-native platform - built for speed, clarity, and action - uses AI to help emergency responders move faster, see more, and make confident decisions when lives are on the line. Carbyne connects responders with real-time data, live video, multilingual transcription and translation, and intelligent tools that streamline complex workflows and enhance coordination. Deployed across dozens of jurisdictions, integrated with leading public safety systems, and trusted to process over 250 million data points annually with 99.999% inbound 911 call handling uptime in the U.S., Carbyne delivers resilience at scale. With global reach and an unrelenting focus on impact, we help communities stay safer, better prepared, and more connected - because every second matters, and every person counts. Learn more at Carbyne.com. About Duns100 The Duns100 list, published by Dun & Bradstreet Israel, recognizes companies that excel in creating outstanding work environments. The rankings are based on set, defined and measured criteria and are undertaken by Dun & Bradstreet Israel Group economists, evaluating factors including employee satisfaction, organizational culture, career development opportunities, and overall workplace quality.
Carbyne receives Frost & Sullivan's 2025 North America Product Leadership Recognition for excellence in emergency cloud call handling. News provided by. Oct 14, 2025, 09:00 ET Recognition underscores Carbyne's fully cloud-native architecture and market-leading capabilities in modernizing emergency cloud call handling technologies SAN ANTONIO, Oct. 14, 2025 /PRNewswire/ - Frost & Sullivan is pleased to announce that Carbyne has received the 2025 North America Product Leadership Recognition in the emergency cloud call handling industry for its outstanding achievements in advancing next-generation emergency communication technologies. This recognition highlights Carbyne's consistent leadership in delivering cloud-native, mission-critical solutions that empower emergency response teams with the clarity, coordination, and confidence to act and drive measurable operational efficiency when every second counts. Frost & Sullivan evaluates companies through a rigorous benchmarking process across two core dimensions: strategy effectiveness and strategy execution. Carbyne excels in both, demonstrating its ability to align strategic initiatives with the growing demand for real-time, cloud-first, AI-powered public safety communication platforms. "Carbyne's architecture is cloud native. Unlike competitors who adopt a hybrid approach, retaining core call control and legacy call-taking systems on-premise while layering cloud-based applications on top, Carbyne operates entirely in the cloud," said Brent Iadarola, Vice President of Frost & Sullivan. "This design enables seamless integration, scalability, and real-time AI capabilities without the constraints of legacy infrastructure." Guided by a long-term growth strategy anchored in product leadership, Carbyne has consistently demonstrated its ability to adapt and lead in modernizing the evolving emergency communications landscape with resilient performance. The company's strategic investments in cloud-based platforms and advanced AI-driven automation have enabled it to scale effectively across North America and globally, serving mid-to-large Public Safety Answering Points (PSAPs) that are modernizing emergency response, while minimizing operational disruptions. Innovation remains central to Carbyne's approach. Built on the Carbyne platform, its flagship APEX(TM) call handling system consolidates real-time voice, video, chat, and device-based location into a single, unified interface, enhancing efficiency for emergency call centers and first responders. Advanced features, including patented live video integration, AI-powered translation, and automated dispatch protocol assistance, further streamline call handling and improve response outcomes. "Innovation in public safety isn't about keeping up - it's about staying ahead," said Amir Elichai, CEO and co-founder of Carbyne. "This recognition from Frost & Sullivan reflects our team's commitment to building a more connected, intelligent, and resilient emergency communications ecosystem - one that ensures every community gets the fast, trusted response it deserves." Carbyne's unwavering commitment to operational excellence and customer success has further strengthened its market position. By eliminating the inefficiencies of legacy multi-platform systems, the company delivers faster dispatch times, improved situational awareness, and greater coordination across emergency response agencies. Its scalable cloud-native architecture provides flexibility, cost efficiency, and resilience for public safety organizations navigating the demands of a rapidly changing environment. Frost & Sullivan commends Carbyne for setting a high standard in innovation, execution, and market responsiveness. The company's vision, AI-driven innovation pipeline, and customer-first culture are shaping the future of emergency cloud call handling and driving tangible results at scale. Each year, Frost & Sullivan presents the Product Leadership Recognition to a company that demonstrates outstanding strategy development and implementation, resulting in measurable improvements in market share, customer satisfaction, and competitive positioning. The recognition highlights forward-thinking organizations that are reshaping their industries through innovation and growth excellence. Frost & Sullivan Best Practices Recognition Frost & Sullivan's Best Practices Recognitions honor companies across regional and global markets that exhibit exceptional achievement and consistent excellence in areas such as leadership, technological innovation, customer experience, and strategic product development. Each recognition is the result of a rigorous analytical process in which Frost & Sullivan industry experts benchmark performance through comprehensive interviews, deep-dive analysis, and extensive secondary research. The goal is to identify true best-in-class organizations that are driving transformative growth and setting new industry standards. Contact us: Start the discussion. About Carbyne Carbyne is setting a new standard for how the world responds to emergencies. Our cloud-native platform - built for speed, clarity, and action - uses AI to help emergency responders move faster, see more, and make confident decisions when lives are on the line. Carbyne connects responders with real-time data, live video, multilingual transcription and translation, and intelligent tools that streamline complex workflows and enhance coordination. Deployed across dozens of jurisdictions, integrated with leading public safety systems, and trusted to process over 250 million data points annually with 99.999% inbound 911 call handling uptime in the US, Carbyne delivers resilience at scale. With global reach and an unrelenting focus on impact, we help communities stay safer, better prepared, and more connected - because every second matters, and every person counts. Learn more at Carbyne.com. Carbyne Media Contact: Colby Proffitt, CMO E: [email protected] SOURCE Frost & Sullivan