Penske

Diversified transportation, logistics, and motorsports provider

Dedicated Operations Supervisor

Logistics & TransportationPosted on Nov 10

Full-timeRichmond, VA, USA$58k - $62k

About the Job

Requirements

One to two years of transportation operations experience in a fast-paced environment is required; this experience may be waived for applicable internal experience, such as administrative experience.
A high school diploma or GED is required.
Intermediate computer skills are required.
Regular, predictable, full attendance is an essential function of the job.
Candidates must be willing to travel as necessary, work the required schedule and at the specified location, complete the Penske employment application, and submit to a background investigation covering past employment, education, and criminal history, and drug screening.
The associate must be able to read, communicate verbally and in writing, remember and analyze information, and understand and remember instructions or guidelines.
The associate may be required to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds (12 kilograms).
The associate must have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Manage the day-to-day operation of assigned dedicated accounts, ensuring safety, customer, and driver goals are met or exceeded.
Drive profitability through contract compliance, expense mitigation, and business growth.
Coordinate and schedule customer shipments to meet service requirements and serve as the primary point of contact for day-to-day customer needs.
Ensure payroll is submitted accurately and on time in compliance with company standards.
Manage billing processes for accuracy and timeliness, and work with customers to resolve discrepancies.
Engage with drivers to address daily operational concerns and escalate issues as needed to maintain service quality.
Partner with PTL to ensure equipment receives timely preventative maintenance and necessary repairs.
Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.
Complete other projects and tasks as assigned.

Position Summary: 

This position is for EPES Transport, LLC., a division of Penske Logistics, based in Greensboro, North Carolina. The primary purpose of the Dedicated Operations Supervisor - FLEX role is manage the day-to-day operation of assigned Dedicated Account(s), ensuring that Safety, Customer, and Driver Goals are met or exceeded. Driving profitability through contract compliance, expense mitigation, and business growth.

Pay Range: $58,000 - $62,000 depending on experience

Travel Requirement: This position supports operations across the Northeast and Southeast regions and requires the ability to travel up to 60% of the time. Work hours may vary based on travel schedules and business needs.

Responsibilities:  

• Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.

• Ensure accurate and timely submission of payroll in compliance with company standards.

• Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.

• Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.

• Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.

• Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.

• Other projects and tasks as assigned.

Qualifications:

• 1-2 years Transportation Operation Experience required, in a fast-paced environment. Operational Experience may be waived if applicable internal experience (ex: Admin).

• HS Diploma / GED required

• Intermediate computer skills

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines

• While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus 

Penske is an Equal Opportunity Employer.

About the Company

Penske

Diversified transportation, logistics, and motorsports provider

Penske provides a range of transportation services, including retail automotive sales and service, truck leasing and rental, and logistics solutions, plus professional motorsports activities. Its offerings work through distinct units: Penske Automotive Group sells and services vehicles, Penske Truck Leasing rents and maintains trucks with fleet management, and Penske Logistics handles end-to-end supply chain services. The company differentiates itself by operating multiple transportation and entertainment businesses under one private global umbrella, enabling cross-sell opportunities and large-scale coordination. Its goal is to deliver reliable, end-to-end transportation and logistics solutions for individuals and businesses worldwide while growing its diversified portfolio and leveraging scale.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Bellflower, CA
Founded: 1969

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