Full-Time

Operations Technology Program Manager

Confirmed live in the last 24 hours

Stripe

Stripe

10,001+ employees

Online payment processing solutions provider

Fintech
Financial Services

Senior

Remote in USA

Category
Project Management
Business & Strategy
Required Skills
Product Management
SQL
Data Analysis
Requirements
  • 5+ years in program management, preferably at high-growth technology company with a track record of top performance; more senior opportunities available for those with more experience
  • A track record of leading end-to-end execution of projects/programs that deliver quantifiable business impact
  • Experience distilling complex needs to clear solutions
  • Demonstrated ability to learn the implications of new technologies and systems
  • Strong critical thinking and data-analysis skills, including SQL capability
  • Enthusiasm for diving deep to understand the root cause of issues
  • Initiative to propose creative solutions to cross-functional partners, especially in an engineering and product environment
  • A desire to work in a fast-paced environment while balancing multiple priorities
  • Strong written and verbal communication skills with a talent for articulating user challenges
Responsibilities
  • Deeply understand user, agent, and partner organization pain points
  • Utilize SQL to pull, analyze and articulate quantifiable business impact
  • Translate business needs and operational pain points into technical requirements and product opportunities
  • Work with Ops front line and engineers to debug technical issues
  • Partner with the product and engineering teams to prioritize, pilot, and roll out new capabilities
  • Assess and communicate implications of engineering developments to the Operations organization
  • Represent Ops in product and engineering roadmap conversations

Stripe provides online payment processing solutions for internet businesses through a suite of payment APIs. These APIs enable businesses to accept and process payments easily over the internet. Stripe serves a diverse clientele, including small startups and large enterprises, across various sectors such as e-commerce, subscription services, and marketplaces. The company focuses on simplifying and securing online transactions, charging fees based on the volume of transactions processed. Its offerings include payment acceptance, billing management, fraud prevention tools, and financing options, among others. Unlike many competitors, Stripe emphasizes a technology-first approach, making it easier for businesses to manage payments and subscriptions while also supporting the creator economy. The goal of Stripe is to streamline online payments for businesses of all sizes, ensuring they can operate efficiently and securely.

Company Stage

N/A

Total Funding

$8.5B

Headquarters

South San Francisco, California

Founded

2010

Growth & Insights
Headcount

6 month growth

7%

1 year growth

31%

2 year growth

29%
Simplify Jobs

Simplify's Take

What believers are saying

  • Stripe's recent partnerships, such as with Coinbase, highlight its commitment to innovation and expanding its reach in the rapidly growing crypto market.
  • The company's robust financial health, evidenced by exceeding $1 trillion in total payment volume in 2023, indicates strong growth potential and stability.
  • Stripe's selection by major companies like Adastria Group to power new marketplaces showcases its reputation and reliability in the fintech sector.

What critics are saying

  • The competitive fintech landscape, with giants like PayPal and Square, poses a constant threat to Stripe's market share.
  • Stripe's reluctance to go public may limit its access to capital markets, potentially affecting its ability to scale and innovate.

What makes Stripe unique

  • Stripe's extensive suite of APIs offers unparalleled flexibility and ease of integration for businesses of all sizes, setting it apart from competitors with more rigid solutions.
  • The company's focus on a wide range of services, from fraud prevention to business financing, provides a comprehensive ecosystem that few competitors can match.
  • Stripe's ability to handle global payouts and support for the creator economy distinguishes it from other payment processors that may not offer such extensive international capabilities.

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Benefits

Inclusive coverage - We provide a thoughtful and balanced set of benefits that allow Stripes to be their best selves and do great work. Whether that means offering comprehensive mental, physical, and medical health plans, supporting Stripes’ financial futures, providing fertility benefits and parental leave, or making sure Stripes have access to healthy food at the office, our robust programs put Stripes and their families first.

Growth by way of learning - We are voracious learners and teachers. Our Education team delivers an onboarding and product training curriculum for all new Stripes, and hosts expert-led courses on things like project management fundamentals and macroeconomics. Beyond the formal program, Stripes are constantly sharing knowledge with each other through conversation, documentation, reading groups, and informal talks.

A principled approach to food - The food program holds a special place in Stripe’s history and future. These Stripes come to our kitchen from a breadth of backgrounds and experiences, and focus on one proposition—respect. This is apparent not only in the local ingredients they work with or in the gracious, teamwork-driven buffet lines, but also in their approach to growing a global team through sustainable food practices and minimal waste.