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Harvey

Builds AI software for lawyers

Legal Engineer - Product Specialist

Customer SuccessPosted on Nov 10
Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • Must be based in Tokyo and eligible to work in Japan.
  • Must be a qualified Japanese lawyer registered with the Japan Federation of Bar Associations.
  • Must have at least 3 years of experience as a qualified lawyer at a top-tier Japanese law firm and/or in-house, with strong exposure to complex legal workflows and client expectations.
  • Must be fluent in Japanese and English and able to operate seamlessly across both languages in professional settings.
  • Must have the ability to establish strong relationships with key decision-makers and build credibility at all levels.
  • Must have presentation skills for legal and executive audiences, including impromptu whiteboard presentations and presentations and demos.
  • Must have a strong understanding of legal processes and the challenges faced by legal professionals, and curiosity about AI’s potential to transform the legal industry.

Responsibilities

  • Build trusted relationships with law firm and in-house legal teams in Japan by understanding their workflows and offering tailored guidance on incorporating Harvey’s AI into daily practice.
  • Design and lead onboarding sessions, training workshops, and ongoing enablement programs to drive adoption and maximize the value of Harvey’s platform for Japanese-speaking legal professionals.
  • Partner strategically with Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
  • Surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
  • Translate legal practice needs into actionable feedback for Product and Engineering teams, helping shape product development through the lens of Japanese legal practice.
  • Contribute customer-facing content for the Japanese market, including training materials, use case guides, and FAQ resources, to support customer success across practice areas.
  • Help establish Harvey’s local presence and ways of working in Japan in close collaboration with regional and global teams as the market grows.

Desired Qualifications

  • Sales or customer-facing experience, including law firm business development and/or secondment, is a plus.
  • Experience directly managing law firm client matters and client relationships is a plus.

About the Company

Harvey

Builds AI software for lawyers

Harvey builds AI software made specifically for legal work, used by lawyers at large law firms and corporate legal departments. It became one of the first generative AI tools rolled out across a major law firm when Allen & Overy gave it to its lawyers worldwide in 2023. Lawyers use Harvey to research legal questions, draft and review contracts, and run due diligence across large sets of documents, with answers grounded in their firm's own files and trusted legal sources. Firms pay through enterprise subscriptions, and Harvey can tailor its workflows to practice areas such as litigation and mergers. Harvey was founded in 2022 with early backing from the OpenAI Startup Fund and is based in San Francisco.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$1.8B
Headquarters
San Francisco, CA
Founded
2022

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