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Dave & Busters

Arcade gaming and dining entertainment chain

Assistant Kitchen Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$65k - $72k /yr

About the Job

Requirements

  • Must be open to relocation as part of career progression; inability to relocate may affect continued eligibility for the role.
  • Must be available to work days, nights, and/or weekends as required.
  • Must be able to work in a noisy, fast-paced environment with distracting conditions.
  • Must be able to move about the facility and stand for long periods.
  • Must be able to read and write handwritten notes.
  • Must be able to lift and carry up to 50–60 pounds.
  • Must have regular and predictable attendance.
  • Must be at least 21 years of age.

Responsibilities

  • Consistently meet or exceed food safety and food quality standards to ensure a positive guest experience.
  • Assist in hiring, training, retaining, and developing promotable back-of-house employees.
  • Optimize financial results by controlling costs, including food waste and food production.
  • Execute the Flight plan when scheduled as Kitchen Manager on duty.
  • Ensure execution of the company's operating standards and philosophies in the kitchen.
  • Supervise the kitchen during a shift, fostering the energy, teamwork, and morale needed to provide an excellent guest experience.
  • Plan each shift with goals for ticket times, staff development, and profitability.
  • Execute opening, pre-closing, and closing procedures according to standards.
  • Hold staff accountable for performance by providing feedback throughout the shift and checking people out.
  • Manage labor goals for the shift by recommending staff cuts to back-of-house managers as volume dictates to maximize productivity.
  • Maintain a safe and secure environment for staff, including physical-plant and food-hygiene safety.
  • Ensure food freshness through proper purchasing and product rotation.
  • Ensure product quality through recipe adherence, quality control, and ticket timelines.
  • Assist the Kitchen Manager in setting department goals.
  • Oversee execution and administration of the manager-in-training program.
  • Oversee execution and administration of the staff hat program.
  • Conduct recipe and station validation daily.
  • Oversee development of certified kitchen trainers.
  • Assist the Kitchen Manager with staff performance evaluations.
  • Make wage-increase and termination recommendations to the Kitchen Manager as needed.
  • Follow purchasing guidelines to ensure financial accountability for product and supply inventory.
  • Complete required paperwork accurately and on time.
  • Communicate regularly with staff using available communication tools, including one-on-ones.
  • Communicate weekly with the Kitchen Manager about progress on departmental goals and areas of responsibility.
  • Complete projects established by the Kitchen Manager in a timely manner.
  • Assist with follow-up on changes to food products, kitchen systems, staff training, and procedures.
  • Ensure timely completion of repairs to kitchen equipment and facilities.

About the Company

Dave & Busters

Arcade gaming and dining entertainment chain

Dave & Buster's operates a chain of entertainment venues that blend arcade games, sports viewing, and full-service dining. Guests can pay to play a wide range of arcade games, order meals and drinks from a bar and restaurant, and watch live or televised sports in a large, social setting. The venues also host events such as corporate parties and social gatherings, offering packages that combine games, food, and drinks. The product experience centers on visiting a single location for both entertainment and dining, rather than solely playing games or eating separately. In comparison to competitors, Dave & Buster's differentiates itself by providing a large, integrated entertainment and hospitality venue that targets families, young adults, and corporate groups, rather than a narrow focus on games or dining alone. Its goal is to attract guests to a venue that offers a comprehensive, social entertainment experience in one place, encouraging repeat visits and planning for events and groups.

Company size
10,001+
Company stage
IPO
Headquarters
Dallas, TX
Founded
1982

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