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CSL

Develops and delivers biotherapies and vaccines

Regional Account Manager

Account ManagementUpdated on Nov 15
Full-timeSan Jose, CA, USA$163k - $190kRemote

About the Job

Requirements

  • A proven track record of successful account management.
  • Experience with contract negotiations and execution with Integrated Delivery Network accounts, in collaboration with Group Purchasing Organizations and wholesaler/distributor entities.
  • Experience executing top-down account strategies with Integrated Delivery Network customers in collaboration with field sales teams.
  • A combination of 5 or more years of business-to-business and pharmaceutical or biotechnology experience is required.

Responsibilities

  • Manage a defined set of approximately 15 accounts across private and public sectors, analyze sales trends and opportunities, achieve defined goals and objectives, and promote mutually beneficial business relationships.
  • Collaborate with the Area Director of Regional Accounts, Regional Account Manager teammates, national accounts, field sales, and the Group Purchasing Organization team on fulfillment deals and pull-through strategies.
  • Partner with marketing, medical affairs, market access, customer operations, and public affairs to develop and implement tactics and strategies that optimize performance and customer experience.
  • Drive sales results to exceed sales volume, revenue, and profitability targets.
  • Serve as the single point of contact for assigned accounts, identify opportunities, and connect internal resources and personnel to meet customer needs.
  • Develop senior-level and cross-functional customer relationships to create new business opportunities across clinical, financial, and operational areas.
  • Develop and sponsor programs in partnership with customer needs to enhance customer value perception.
  • Analyze account objectives and align strategic resources to meet them.
  • Report account trends and anticipated sales impacts, provide timely and accurate forecasts, and develop business cases and proposals for customer contract offers.
  • Execute contract requirements to secure commitments for company products.
  • Lead pull-through efforts for Integrated Delivery Network customers in collaboration with field sales colleagues.
  • Understand the national and regional payer landscape.
  • Represent the company at trade shows, customer meetings, and conferences.
  • Coordinate customer clinical training and in-services with Market Access and Medical Affairs colleagues.
  • Work with Market Access and Pricing colleagues to educate accounts on payer landscape and overcome barriers to the product portfolio.
  • Collaborate with national accounts and field sales teams to optimize customer outcomes and experience.
  • Collaborate with customer-marketing colleagues to develop resources and value-added offerings tailored to customer needs.
  • Liaise with Contracts, Customer Operations, Legal, Human Resources, and Finance to support successful customer outcomes.

Desired Qualifications

  • Prior vaccine sales experience or 3–5 years of account management experience is highly preferred.

About the Company

CSL

Develops and delivers biotherapies and vaccines

CSL is a global biotechnology company that develops and delivers biotherapies and influenza vaccines. It focuses on plasma-derived and recombinant therapies for rare and serious diseases and sells to healthcare providers, hospitals, and governments across the Americas, Asia Pacific, and Europe. Its product range includes treatments for rare diseases, influenza vaccines, and antivenoms, produced through its R&D, manufacturing, and distribution operations. CSL differentiates itself by offering the broadest portfolio of plasma-derived and recombinant therapies and by leveraging its global footprint and emphasis on diversity to reach diverse markets. The company’s main goal is to save lives and protect health by expanding access to high-quality therapies and vaccines worldwide.

Company size
10,001+
Company stage
IPO
Headquarters
Parkville, Australia
Founded
1916

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