Number Inventory Specialist

Who We Are:

What We Are Looking For:

The Number Inventory Specialist is responsible for managing the entire lifecycle of Telephone Numbers (TNs) as a product, ensuring the pipeline of inventory is well stocked, that the industry is updated on Bandwidth ownership through industry facing databases such as BIRRDs/LERG/NPAC, and that both internal and external tickets, inquiries, and audits are completed successfully.

What You'll Do:

• Monitors, evaluates, and reports on telephone inventory 
• Provides white glove service across Zoo and Key customers
• Understands and upholds industry standards and rules specific to each state
• Interfaces with industry regulatory agencies
• Manages all off-net vendor ordering, recycling and consumption data 
• Able to perform large scale audits across Bandwidth’s entire customer base
• Proficient in industry mass update, mass ports (MUMPs) 
• Creates and enhances team processes and documentation
• Maintains cross-departmental collaboration 
• Manages project deadlines and monitor milestones through completion stage
• Educates internal teams on Number Inventory processes and industry knowledge 
• Maintains long-term manual audits through to completion
• Increases our industry utilization through large scale projects assigned by management

What You Need:

• Education: 
  • BS/BA degree is required.
  • Quantitative, statistical or technical fields are helpful 
• Experience: 
  • 1-3 years experience working in the telecommunications role
• Skills: 
  • MS Office suite of products, specifically advanced Microsoft Excel and Access.
  • Experience developing training materials and documentation.
  • Strong attention to detail with a high level of accuracy and quality.
  • Ability to multitask in a fast-paced environment.
  • Excellent organizational and time management skills.
• SI Proficiency: SI is a reliable part of your daily routine. You write clear, structured prompts, adjust your approach when the output doesn’t land, and always verify results before you act on them. You’re also mindful of using SI efficiently, including how many tokens you spend.

Bonus Points:

• Experience:
  • Experience working with large data sets 
• Knowledge:
  • Strong knowledge of VoIP protocols and telecommunication industry standards
• Skills:
  • Solution-oriented problem solver, Data analysis, G suite

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.