Creator Manager

About Spotlight Media

Spotlight Media is a leading TikTok Shop Partner agency, scaling some of the most recognizable brands in the new age of social commerce. Unlike traditional agencies, we don’t believe in cookie-cutter playbooks- every strategy we craft is custom-built to unlock our clients’ full potential on TikTok Shop. As a TikTok Shop–only agency, our entire focus, from the initiatives we pursue to the talent we hire, is singularly dedicated to driving growth on the platform.

We’ve guided brands through the full funnel- from launch to scaling into the millions in GMV-and we’re just getting started.

We believe the future of e-commerce is social. That’s why we’re building a team of high-agency individuals who thrive on ownership, autonomy, and speed. Spotlight is not just a place to execute campaigns-it’s a blank canvas where ambitious people can build real leverage, take on increasing responsibility, and grow into senior operators quickly. Our culture is high-performing, entrepreneurial, and unapologetically ambitious.

Join us, and you’ll have the trust, resources, and runway to redefine what’s possible for the world’s leading brands.

About the Role

Spotlight is hiring a Creator Manager to own and grow a portfolio of TikTok Shop creators, and to shape and run the creator strategy for our brand partners. You'll be the main point of contact for your creators, acting as a trusted partner who helps them earn more, stay engaged, and work with Spotlight again and again.

This role is both creator-facing and client-facing. It combines strategy, high-touch relationships, and programs that reach creators at scale. You'll work closely with our Account Management and Operations teams to make sure creators and brands get best-in-class support.

Location: Remote

Your Impact in the Role

• Creator strategy: Develop the creator strategy for each brand, including which creators to work with, what content to make, and how to activate them around launches and key sales moments.

• Creator partnerships: Manage and grow a portfolio of creators across all aspects of the relationship, with a focus on long-term retention and success. Place your strongest creators across multiple Spotlight brands over time.

• Network growth: Recruit new creators into the Spotlight network through outreach across email, SMS, DMs and TikTok.

• Campaign delivery: Turn that strategy into campaigns and own them from start to finish, from the creative brief to the final video, keeping creators and clients aligned and on schedule.

• Performance and growth: Track creator performance across brands and use it to coach creators on content that converts, guide your priorities, and make recommendations that drive revenue.

• Creator advocacy: Understand each creator's goals, resolve their questions quickly, and represent their needs inside Spotlight.

• Community and education: Build programs and resources that activate creators at scale, such as challenges and incentives tailored to creators' performance, niche and experience, alongside the 1:1 relationships.

• Cross-functional improvement: Partner with Account Management, Operations and Product to surface insights, share best practices, and improve how we work.

You Are Energized By

• Building relationships with creators and helping them thrive

• Thinking strategically about which creators and content will move a brand forward

• Turning data into practical next steps

• Solving problems quickly for creators and clients

• Taking ownership of your portfolio and delivering measurable results

• A fast-paced environment where you help shape the playbook as you go

Preferred

• Experience with TikTok Shop, affiliate marketing, or social commerce

• Familiarity with creator discovery and campaign management platforms

• Experience supporting US beauty, personal care, or CPG brands

What We Offer

• Full-time remote position based in Colombia, Brazil, Mexico or Costa Rica, with compensation in USD

• A client facing role at one of the fastest-growing agencies in social commerce, working with leading US brands

• Significant room for growth as the team scales, with a clear path toward senior operations roles

• Direct collaboration with an experienced, US-based team