Dispatcher
Apex Service Partners
Dispatcher
Apex Service Partners
National buy-and-own platform for home services
Looking to Trade UP to a better opportunity? Ball Heating and Air Conditioning is looking for a reliable and detail-oriented Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!
Competitive pay with room to grow
Medical, Dental, and Vision Insurance
401(k) with company match
Life and Disability Insurance
Paid Time Off (PTO) & Paid Holidays
Ongoing training and career development
A supportive, team-oriented company culture
Answer and prioritize emergency and non-emergency service calls
Schedule and dispatch service technicians for installations and repairs
Maintain accurate customer records in our database
Coordinate with field teams to troubleshoot service issues
Ensure clear and timely communication between customers and technicians
Play a critical role in keeping operations running smoothly and efficiently
1+ year of experience in a call center, dispatch, or customer support role (required)
Strong communication and problem-solving skills
Ability to multitask and thrive in a fast-paced environment
Team player with a customer-first attitude
Familiarity with dispatching or scheduling software is a plus
Location: Biloxi, MS (On-site)
Pay: $15.00 – $21.00 per hour
Job Type: Full-Time
In-office position in Biloxi, Mississippi
Who We Are:
We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).
If we sound like a company you want a long-term career with, apply today!
We are an Equal Employment Opportunity Employer
National buy-and-own platform for home services
Apex Service Partners is a national residential services platform focused on HVAC, plumbing, and electrical trades. It grows by acquiring majority stakes in established local home-service businesses and keeps their brand, leadership, and day-to-day operations, while providing a centralized Partner Services network (finance, recruiting, training, marketing, procurement, and technology). This structure lets local operators keep autonomy but gain scale and buying power through centralized support, enabling consistent operations across its 75 brands in 46 states and 13,000+ employees. The goal is to expand through acquisitions to build a broad national platform of trusted local providers and drive operating efficiencies and growth.
Explore more opportunities at Apex Service Partners