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Penn Power

Supplies and services backup power equipment

Field Service

Full-Time
$40/hr
Senior
Buffalo, NY, USA
In Person
Field ServiceEquipment Field Service

About the job

Requirements
  • A minimum of five years of work experience in power generation service, industrial mechanical-electrical troubleshooting, and repairs.
  • Be computer literate.
  • Be capable of learning, working independently, exhibiting common sense and good judgment, and valuing safety.
  • Be able to read and interpret schematics.
  • Have a good driving record.
  • Have a good disciplinary record, with no disciplines issued within the prior 12 months.
  • Be able to provide intensity and commitment in daily activities and work toward a personal “Best in Class” standard.
  • Be able to execute decisions with speed and conviction.
  • Keep well-organized files and provide accessibility to others inside and outside the department.
  • Demonstrate commitment to outstanding customer service and developing a loyal customer base.
  • Be able to work under pressure, meet deadlines, and handle multiple tasks simultaneously.
  • Be able to lift up to 50 pounds and push and pull up to 100 pounds, with frequent standing and walking and occasional balancing, stooping, kneeling, crouching, crawling, reaching overhead, and climbing.
  • Be able to use wrenches, tools, and diagnostic equipment, and work around moving mechanical parts, heights, fumes or airborne particles, toxic or caustic chemicals, and electrical shock hazards.
Responsibilities
  • Perform scheduled maintenance and repairs of backup power generation equipment.
  • Troubleshoot controls, switchgear, batteries, battery chargers, heaters, motors, pumps, contactors, relays, generator components, and controls; solve electrical problems using strong AC/DC power skills.
  • Provide service and customer support during field visits or dispatches.
  • Manage on-site installation, repair, maintenance, and testing tasks.
  • Diagnose errors or technical problems and determine appropriate solutions.
  • Produce timely and detailed service and expense reports.
  • Operate a vehicle safely and use field automated systems.
  • Understand customer requirements and make appropriate recommendations.
  • Build positive relationships with customers.

About the company

Penn Power Systems supplies and services standby and prime-power equipment for commercial, industrial, institutional, and other customers that depend on reliable electricity. Its offering combines generator sales, temporary rentals, transfer switches, switchgear, fuel tanks, and controls with support for installed equipment. Technicians diagnose faults, repair engines and alternators, perform scheduled maintenance, and test generators under load to keep systems ready for use. The business serves Pennsylvania, New York, and New Jersey through regional service centers and operates as a division of Penn Power Group. Founded in 1994, Penn Power Systems is headquartered in Philadelphia, Pennsylvania.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Philadelphia, PA

Founded

1994

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Simplify Jobs

Simplify's Take

What believers are saying

  • Learning support: the Buffalo territory-sales role includes ongoing paid training and tuition reimbursement.
  • Sales mobility support: the same Buffalo position includes a company vehicle or car allowance.
  • Published pay ceiling: Buffalo field service advertises hourly compensation up to forty dollars, adjusted for experience and qualifications.

What critics are saying

  • Physical field demands: Buffalo service technicians lift fifty pounds and push or pull loads up to one hundred pounds.
  • Specialized entry requirement: Buffalo administration requires two years scheduling work in diesel or power-generation repair.
  • Legacy-system work: Buffalo administration uses AS/400 and requires Microsoft-product skills alongside detailed service-record management.

What makes Penn Power unique

  • Technical credentials: the company identifies its generator technicians as certified by the Electrical Generating Systems Association.
  • Proactive monitoring: generator telematics combine round-the-clock alerts with a web dashboard covering the customer's fleet.
  • Fuel restoration: on-site polishing removes water, sludge, and particles from stored diesel to restore its condition.

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