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City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

Bilingual 2nd Shift Night Manager

Facilities ManagementConfirmed live in the last 24 hours
Full-timeLouisville, KY, USA$16.95 /hr

About the Job

Requirements

  • Bilingual English and Spanish communication skills are strongly preferred for communicating with English- and Spanish-speaking team members and Independent Contractors.
  • A high school diploma or equivalent is required.
  • Reliable transportation is required because coverage involves travel across the service area.
  • The role requires the ability to sit, bend, stand, and walk, and to lift up to 25 pounds.
  • Strong communication and interpersonal skills are needed to build working relationships with people from varied backgrounds.
  • The candidate should be organized, dependable, and detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  • The candidate should be able to work independently, exercise good judgment, and take ownership when challenges arise.
  • The candidate should have a continuous-improvement mindset and willingness to identify better ways to serve clients and support contractors.

Responsibilities

  • Build and maintain working relationships with Independent Contractors, in-house teams, and clients, using English and Spanish communication skills to clarify expectations.
  • Communicate client priorities, answer questions, and collaborate with contractors to resolve service issues promptly.
  • Conduct regular facility inspections and review scopes of work to ensure services meet quality standards.
  • Provide field-based coaching, direction, and support when contractor performance improvements are needed.
  • Communicate daily with the Facility Solutions Manager about client needs, service concerns, and issues requiring immediate attention, and provide a nightly recap by email or phone.
  • Manage customer requests and complaints professionally and work toward timely, effective solutions.
  • Help launch new client accounts and ensure contractors understand service expectations from the beginning.
  • Recommend contractor work assignments and, when necessary, termination of assignments.
  • Ensure compliance with client policies and procedures, including proper use of approved cleaning products, tools, and equipment.
  • Take ownership of unexpected challenges and help wherever needed to ensure clients receive service.
  • Perform other duties as needed to support clients, contractors, and the City Wide team.
  • Visit client locations throughout the area, including warehouses, distribution centers, auto dealerships, industrial facilities, offices, and medical facilities.
  • Work Monday through Friday, normally from 5 p.m. to 1 a.m.

Desired Qualifications

  • Relevant experience in commercial janitorial services, facilities, hospitality, property management, or a related service industry is a plus.
  • Experience with commercial cleaning services such as carpet cleaning, floor care, stripping and waxing, handyman services, or similar facility services is a plus but not required.

About the Company

City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

City Wide Facility Solutions Houston coordinates and manages building maintenance for property owners and managers. It offers scheduling and oversight of 20+ interior and exterior services through a nationwide network of franchise locations, helping clients handle facility needs without juggling multiple vendors. The service works by acting as a single point of contact that plans, schedules, and monitors maintenance tasks across trades, simplifying coordination for clients. The company differentiates itself through its large franchise network and central scheduling model, which lowers time, stress, and resource demands for facility management. Its goal is to provide a reliable, one-stop facility management solution that streamlines upkeep for buildings and continuously expand its franchise footprint across the U.S. and Canada.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Lenexa, KS
Founded
2001

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