Customer Service Representative with German
Michelin
Customer Service Representative with German
Michelin
Global tire manufacturer and mobility services
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JOIN MICHELIN
DEVELOP YOUR CAREER WITH US!
Location: Warsaw
Type of employment: Employment contract
WE OFFER:
Interesting work in an international team, dealing with clients from a large part of Europe
Professional development opportunities, including the development of linguistic skills
Stable employment conditions
Rich package of social benefits, including: Luxmed medical care, co-financing of the Multisport card, access to various benefits via the MyBenefit card, attractive bonuses, co-financing of meals via the lunch card, the possibility of participation in the "Tyres for the Team" program
Work in a new office in an attractive location in a hybrid system
WHAT YOU WILL DO :
Advise customers on ordering, delivery and complaint process
Manage customer orders and monitor there fulfillment
Plan and coordinate deliveries with customers
Register and manage customer complaints
WE ARE EXPECTING:
Fluent German (C1)
Good knowledge of English (B2)
The ability to cooperate with clients and build long-term relationships
Good communication
Capacity to quick adaption to a new situation
IS/IT systems knowledge
Michelin makes and sells tires for cars, light trucks, trucks, and specialty equipment, and also offers mobility services such as ViaMichelin and the Michelin Guide. Its tires are sold to OEMs, distributors, and retailers, while its services include fleet management and digital guides that add value for customers. The company differentiates itself with a broad product range across consumer, commercial, and industrial tires alongside digital services and a well-known brand guide, creating multiple revenue streams. Its goal is to be a full-scale mobility partner by expanding beyond tires to services that help customers plan, optimize, and enjoy their journeys while upholding tire performance and safety.
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