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TAT Technologies

Aerospace defense thermal management and MRO

Helpdesk Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeKiryat Gat, IsraelNo salary listedIn-person

About the Job

Requirements

  • At least two years of proven prior experience in technical support or helpdesk at a medium or large industrial organization.
  • Practical daily experience using artificial-intelligence tools such as ChatGPT, Claude, or Microsoft Copilot for research, troubleshooting, self-learning, and IT task automation.
  • Experience with Microsoft Azure or Entra ID, Active Directory, Microsoft 365, and management of users, groups, permissions, mailboxes, and licenses.
  • Proficiency troubleshooting Windows 10/11 and Office applications.
  • Experience installing, configuring, securing, and maintaining workstations, laptops, monitors, office printers, and DATAMAX industrial label printers.
  • A good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, LAN/WAN environments, configuring network endpoint devices, and troubleshooting connectivity.

Responsibilities

  • Provide ongoing, responsive, quality support to organizational end users in company offices and on the factory production floor.
  • Maintain the proper operation of endpoint workstations, office systems, printers, and meeting rooms.
  • Manage the full lifecycle of user accounts in organizational systems, including opening, updating, and closing access permissions.
  • Provide application support for the company's core business, operational, and engineering systems in accordance with quality and security standards, including ISO 9001, SOX, and preparation for CMMC 2.0.

Desired Qualifications

  • Experience configuring AI agents and integrations to improve workflows.
  • Prior work experience with, or familiarity with, industrial ERP systems, preferably Priority, and engineering design systems such as SolidWorks and AutoCAD.
  • Experience with BarTender.

About the Company

TAT Technologies

Aerospace defense thermal management and MRO

TAT Technologies provides thermal management solutions for aerospace and defense, and offers end-to-end maintenance, repair, and overhaul for auxiliary power units and landing gear. Its products work by designing and manufacturing NextGen universal thermal systems to keep critical components at safe operating temperatures, while its in-house MRO team handles diagnostics, repair, and overhaul of subsystems. The company differentiates itself with an integrated approach that pairs advanced thermal technology with global, in-house capabilities, backed by AS9100 certification, a long track record, and a transparent, publicly traded model. Its goal is to raise performance, efficiency, and reliability across the world’s most advanced aircraft and defense platforms, delivering value as a trusted partner.

Company size
501-1,000
Company stage
IPO
Headquarters
Gedera, Israel
Founded
1969

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