Solar Alternatives

Solar Service Technician 3

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeNew Orleans, LA, USA$25 - $33 /hr

About the Job

Requirements

At least 5 years of related experience is preferred in solar or photovoltaic work, electrical work, roofing, heating, ventilation and air conditioning, construction, or building sciences.
Strong troubleshooting skills and attention to detail are required.
A clean driving record, a valid driver's license, and the ability to drive small and large service vehicles are required.
Candidates must be drug-free.
OSHA 10 certification is required at hire or within 3 months of employment.
Candidates must provide their own hand tools and basic power tools.
The role requires working unsupervised and occasionally lifting up to 50 pounds; it also involves regularly standing, walking, sitting, and using hands, as well as ground, ladder, lift, and occasional roof work at customer sites.

Responsibilities

Troubleshoot and resolve warranty and service issues involving modules, inverters, batteries, monitoring, and balance-of-system components.
Run the daily service schedule on time, prioritizing safety, quality, and customer satisfaction.
Coach Field Service Technicians and help onboard new hires.
Meet or exceed service key performance indicators for turnaround time, customer experience ratings, and completed dispatches.
Complete punch-list follow-ups to ensure installations are correct and customers are satisfied.
Follow Occupational Safety and Health Administration and company safety procedures.
Keep the service vehicle stocked and clean and the warehouse organized.
Perform general field labor as needed, including carrying panels and ladders, cleaning panels, and cleaning sites.
Participate in the on-call rotation.

Desired Qualifications

Training in electrical work, roofing, service, or engineering is desirable.
National Association of Boards of Certification for Energy Practitioners certification or electrical certification is desirable.
OSHA 10 or OSHA 30 certification is desirable.
Experience with field service software is desirable.
Sales bonus opportunities are offered.

Solar Service Technician III: $25-33/hr + $1,000 Bonus | New Orleans

Solar Alternatives · New Orleans, United States · Full-time · Posted 2026-11-07

Salary: USD 50,000–90,000

Workplace: on_site

Department: Operations - Service

Description

$25-33/hr, a $1,000 bonus after 90 days, a 3% 401(k) match and 50% of your health premium paid. Fix and service solar, battery and EV charging systems, and help train the next generation of our service team.

Solar Alternatives is an award-winning solar, storage and EV charging company with an 18-year reputation. We have 1,000+ clients, an A+ BBB rating and a LifeCity Employee Wellness Award. You'll diagnose and repair real systems, not do repetitive installs: PV, Tesla Powerwall, FranklinWH, LG Chem, fuel cells and more.

Why techs choose SA

Different work: troubleshooting and warranty service on modern solar and storage, with a new puzzle every day
Room to grow: Tech III → lead and trainer. You'll coach newer techs, and we promote from within.
Training and certifications: OSHA, NABCEP, Tesla, FranklinWH, LG Chem and fuel cells
Daytime schedule: Mon-Fri, typical 40-50 hrs; overtime paid at 1.5x. Occasional Saturdays and an on-call rotation.
Quick hiring: apply in 2 minutes from your phone, with no cover letter. We reply within 48 hours.

Pay and benefits

$25-33/hr based on experience, plus sales bonus opportunities
$1,000 bonus after 90 days
Medical, dental and vision, with SA paying 50% of the employee premium
401(k) with a 3% company match
2 weeks of earned PTO to start, plus 7 paid holidays

What you'll do

Troubleshoot and resolve warranty and service issues on modules, inverters, batteries, monitoring and balance-of-system components
Run your daily service schedule on time, with safety, quality and customer satisfaction first
Coach Field Service Technicians and help onboard new hires
Meet or beat service KPIs: turnaround time, customer experience rating and dispatches completed
Complete punch-list follow-ups so installs are right and customers are happy
Follow OSHA and company safety procedures
Help keep your vehicle stocked and clean and the warehouse organized
Do general field labor as needed: carrying panels and ladders, panel cleaning, site cleanup
Take part in the on-call rotation

Requirements

What you bring

5+ years of related experience preferred: solar/PV, electrical, roofing, HVAC, construction or building sciences
Strong troubleshooting skills and attention to detail
Professional appearance and good customer manners
Clean driving record, valid license and ability to drive small and large service vehicles
Drug-free
OSHA 10 at hire, or within 3 months of employment
Your own hand tools and basic power tools
Nice to have: electrical, roofing, service or engineering training; NABCEP or electrical certification; OSHA 10/30; field service software

Physical demands

Work unsupervised and lift up to 50 lbs occasionally. Stand, walk, sit and use hands regularly. Ground work, ladder work, lift work and occasional roof work at customer sites. Travel as required.

Our crews have completed 1,000+ Tesla projects and 800+ batteries in this region, and customers notice: "polite, kept me updated, fixed it in 30 minutes." We celebrate wins and recognize people publicly, and many of our team members are celebrating their 1-3 year anniversaries.

Benefits

Pay and benefits

$25-33/hr based on experience, plus sales bonus opportunities
$1,000 bonus after 90 days
Medical, dental and vision, with SA paying 50% of the employee premium
401(k) with a 3% company match
2 weeks of earned PTO to start, plus 7 paid holidays

Apply

Apply at Solar Alternatives

About the Company

Solar Alternatives

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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