Customer Service Associate
About the job
- Must be at least 18 years old.
- Ability to work first- or second-shift hours, including weekends and holidays as needed.
- Strong customer service and communication skills.
- Ability to handle cash-register transactions accurately.
- Ability to maintain store cleanliness and perform stocking duties.
- Ability to stand for extended periods and lift up to 25 pounds.
- Ability to work with minimal supervision.
- Provide customer service during afternoon and evening hours.
- Operate the cash register.
- Restock merchandise.
- Maintain cleanliness inside and outside the store.
- Ensure a positive shopping experience for customers.
About the company
Gibbs Oil is a retailer that operates convenience stores and gas stations across Connecticut, Massachusetts, New Hampshire, and Maine. Customers visit its network of stations to buy fuel and everyday items from the stores. The business works by offering fuel plus a selection of convenience goods at each location, with staff and operations aimed at delivering consistent service during every visit. What sets Gibbs Oil apart is its regional footprint combined with a strong emphasis on providing excellent customer service at every location and every transaction. The company’s goal is to ensure a high standard of customer service for every customer, at every visit.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Lynnfield, Massachusetts
Founded
1991
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Simplify's Take
What believers are saying
- The company still advertises active hiring and training as of August 2026.
- Recent website updates show operational continuity across 16 New England locations.
- Mobil branding and convenience assortment support repeat traffic in suburban commuter markets.
What critics are saying
- No recent expansion, funding, or acquisition disclosures signal stalled growth momentum in 2025-2026.
- Sixteen locations create concentration risk; one local regulatory or real-estate disruption hurts earnings.
- Independent convenience retail faces brutal margin pressure from chains like Cumberland Farms and 7-Eleven.
What makes Gibbs Oil unique
- Lynnfield, Massachusetts headquarters anchors a 16-location New England gasoline-and-convenience network.
- Gibbs sells gas, grocery, tobacco, beverages, and Mobil-branded fuel under one roof.
- Long regional operating history distinguishes Gibbs from single-site independent fuel retailers.
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Benefits
Health Insurance
Dental Insurance
Paid Sick Leave
Paid Vacation
Flexible Work Hours