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Teleperformance

Outsourced customer experience management services

Military Affairs Recruiter

Generalist RecruitingPosted on Nov 5
Full-timeFort Liberty, NC, USA$45k - $65k

About the Job

Requirements

  • Be an active-duty military service member, military spouse, or veteran.
  • Have 1–3 years of recruiting and interviewing experience; experience recruiting work-at-home positions in the business process outsourcing market is preferred.
  • Have experience with salary negotiations.
  • Have a bachelor's degree or equivalent work experience.
  • Have sufficient knowledge of employment law; this is strongly preferred.
  • Be able to influence across a matrix of business constituents.
  • Demonstrate customer service skills and the ability to build rapport with employees, management, and vendors.
  • Have proficiency in Microsoft Office.
  • Have a history of excellent attendance.
  • Be able to live within 20 miles of the base.

Responsibilities

  • Conduct targeted research using internal databases, job boards, schools, professional associations, business contacts, and other research resources to identify qualified candidates.
  • Research, assemble, and analyze data to make recommendations regarding recruiting efforts.
  • Screen and interview candidates to assess whether their qualifications meet open-position requirements.
  • Verify qualifications and schedule interviews for hiring managers and executives.
  • Oversee pre-employment requirements, including background investigations, reference checks, drug testing, credit checks, and fingerprinting, and maintain compliant applicant-status records.
  • Collaborate with leaders and Human Resources on recruiting matters related to new-hire requirements, compensation, and Equal Employment Opportunity Commission matters.
  • Build and maintain professional relationships with internal and external recruiting resources.
  • Represent Teleperformance professionally and accurately to provide candidates with a positive experience.
  • Review onboarding completion to ensure new-hire paperwork is complete and accurate before progressing candidates through the recruiting lifecycle.
  • Communicate expectations, employment offers, and orientation requirements to candidates.
  • Maintain accurate recruiting data through timely dispositioning and reporting.
  • Research and recommend new sources for active and passive candidate recruiting.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience recruiting for work-at-home positions in the business process outsourcing market.
  • Knowledge of employment law.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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